eHealth Customer Service (CSR) reviews

Supervisors do not have interpersonal skills, they lack communication snd analytical ability to lead. They have no knowledge of what good leadership is. They nevet listen to employees which is a sign of horrible leadership. They lack empathy. They dictates what you say and do. Free speech is prohibited. Overworked and understaffed and underpaid for the vast amount of work they consistently changes with little to training. They exercise passive anggressivre attitudes when communicating bestowing fake positivity. Everything about the company is bad and dangerous for your mental health. It drains happiness out of you. Pay does not match multiple job descriptions they on to employees. One shows up to work daily feeling miserable because of enormous workload yet no one cares but instead, shuts you down stating they “Try to keep the chat positive.” Hence, free speech is abomination working for eHealth. Also, be use of understaffed, PTOs 9/10 is not guaranteed.

went back on forth on emails and took over a week to nail down a day/time(should have been my 1st clue) then, never called at the scheduled time.