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      eHealth

      Engaged Employer

      eHealth reviews

      3.0

      39% would recommend to a friend

      (930 total reviews)
      avatar

      Fran Soistman and Derrick Duke

      50% approve of CEO

      34% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.2

      Work/Life balance

      3.0

      Culture & values

      2.9

      Career opportunities

      2.8

      Senior management

      eHealth has an employee rating of 3.0 out of 5 stars, based on 930 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      930 reviews
      1.0
      Nov 14, 2024

      Don't work here!

      Medicare sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, Work from home, that's it!

      Cons

      You'll working 9 hour days and they want you to work more hours. You'll work Saturdays! All of this is mandatory OT during AEP (Annual Enrollment Period). Management pushes you to get more sales and encourages you to go along with these calls that are clearly a wrong number. Management says even if they are calling to order a pizza keep going with the script and you might be able to get a sale, pitch a plan! If you enjoy working your life away and lying or tricking people for a sale then this is a job for you! A third party calls these elderly people about a grocery card that doesn't exist and then they tranfer the call to us to make a sale to a person who wasnt trying to change their insurance. THEY LIED ABOUT EVERYTHING IN MY INTERVIEW AND I WISH I NEVER TOOK THIS JOB!

      1.0
      Mar 2, 2024

      Just don’t do it

      Benefits advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is good if you work 60-70 hours a week during the specific time of year for this seasonal job

      Cons

      For starters, they changed the commission plan to like a lot less and if you didn’t like it “you can go ahead and quit”. They also let people go every quarter. And I mean a lot of people All the leads are terrible outside AEP, so you have be sneaky because they advertise free money. You are hawked and scrutinized for not selling no matter what the call is about (including a dead air call) Literally got 1000 more things to put here, save yourself the time and save your resume, this will look terrible. And it’s elderly abuse at a specific point

      avatar
      eHealth Response
      2y
      We appreciate your perspective. Change is challenging, and with challenges come decisions that don’t come lightly. We hope the time you spent with us was valuable and wish you the best in your next endeavor. If you’d like to speak with someone from our team, please reach out to humanresources@eHealth.com.
      1.0
      Jan 25, 2024

      Unethical Call Center work

      Carrier benefit advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home VTO from Dec. 7 th to Jan 1.

      Cons

      Pay below average base The way they generate leads is unethical bordering on elder abuse. Thrown into outbound dialer without any warning. ‼️ Transferred inbound calls that were actually out bound. Faulty advertising designed to generate call volume, only confuses and upsets the callers. Forced to prioritize making sales over providing quality service. Even if it is not what is best for the beneficiaries.

      avatar
      eHealth Response
      2y
      Thank you for sharing your thoughts. Integrity is a core value here at eHealth, and we continuously strive to uphold ethical standards. Our commitment to honesty guides our practices, and we're dedicated to resolving any concerns regarding misleading behavior. Please feel free to contact us at humanresources@ehealth.com if you have specific details to share.
      Viewing 34 - 36 of 930 Reviews
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      Glassdoor has 990 eHealth reviews submitted anonymously by eHealth employees. Read employee reviews and ratings on Glassdoor to decide if eHealth is right for you.