eHealth reviews

3.0

39% would recommend to a friend

(931 total reviews)
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Fran Soistman and Derrick Duke

48% approve of CEO

36% positive business outlook

eHealth has an employee rating of 3.0 out of 5 stars, based on 931 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

931 reviews
2.0
Aug 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Training program is exceptional . Very in-depth, 6 to 8 weeks long, prepares you to sell Medicare products. Strong Benefit package..401k match is very low. Employees are hardworking and most truly care about the senior population they work with in the Medicare market. One manager is new to company and seems to be invested in the teams success. The other manager spends most of the time telling you how great they are and how much they loves themselves...not exactly a way to promote team spirit.

Cons

So much time, money and effort are put into the training program but absolutely no effort is made to keep valuable people. Business 101 "Turnover = costs the company money." Compensation (commission or as they call it bonus) package is TERRIBLE no wonder its kept "secret" until you've been there for two months. Base pay is $15 per hour. During nine months of the year sales are very slow which makes it very difficult to support your family on your piddly income. The commission scale is ridiculously low as compared to working at other insurance brokerage firms. AND they lower the commission scale during the AEP time which is the only 3 months during the year you have an opportunity to make a living wage. eHealth keeps the majority of new business money and 100% of renewal money. The sales staff are professional level people and deserve to be paid accordingly. It is no wonder people move on so quickly - they leave for better pay and to be treated like adults by people who want them to succeed. If your employees succeed the company succeeds.

1.0
Jul 6, 2015
Recommend
CEO approval
Business Outlook

Pros

The employees were great to work with, some of the supervisors were actually knowledgeable of how to manage employees. Break room is big. Great training and licensing.

Cons

Oh good lord where do I begin? The company has no loyalty to their employees! First, they cut everyones commission by 40% to where a top seller (me) would have a snowmans chance in hell at making over 100k/yr. Some of the management had no clue on how to manage employees, they treated us like we were kids coming right out of high school. If you were to get a complaint from a beneficiary, no matter if you actually did anything wrong or not, they will write you up. Some of the employees were forced to work ridiculous shifts. We signed a contract at the beginning of the year only for them to change it two months later. They've changed it several other times since then, I'm sure. This was such a great company to work for until they decided to self implode and lie about projections to investors and screw themselves over. Giving the brunt of it to their hard working employees.

2.0
Mar 17, 2015

Lack of management and business plan.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

HQ has around 200+ people, small but comfortable, nice break room with lots of free snacks and drinks.

Cons

Too many "VP", "Engineer" titles, Sr manager doesn't have a right knowledge to manage the team. Very few board meeting, executives hide the real financial information about the company and lay off people in all sudden. Very limited career opportunity.

Viewing 121 - 123 of 931 Reviews

Glassdoor has 991 eHealth reviews submitted anonymously by eHealth employees. Read employee reviews and ratings on Glassdoor to decide if eHealth is right for you.