eHealth reviews

3.0

39% would recommend to a friend

(931 total reviews)
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Fran Soistman and Derrick Duke

48% approve of CEO

36% positive business outlook

eHealth has an employee rating of 3.0 out of 5 stars, based on 931 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

931 reviews
2.0
May 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Ehealth offers great training, as well as paid training. They have a licensing team, who helps to coordinate maintaining licenses.paid health insurance (low level), dental, remote work, great team structure.

Cons

With all the support, the job also comes with broken promises. I was told during training that I had the opportunity to make $100,000 a year of if I did everything they said, which turned out not to be true. They told me agents earn 50% of their annual income in 9 weeks (during the busiest period), this also turned out not to be true. I performed above average and did not meet this claims. Furthermore I was released from the company due to a customer complaint. Immediately following my most productive busy period, I was told the company would retain my commissions from the busy period, they had never informed employees of that leaving the company would endanger commissions. During my exit interview I was told I would be paid all commissions as required by law. When I followed up with the company for my commission, they informed me that my last payout was paid during my last month of employment, my hourly pay. Don’t break your neck for a company that lies to you, and steals from you.

1.0
Feb 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits on day 1. That’s it.

Cons

There are so many to list. 1) They only give you 5 days of sick leave. In a post-COVID world you will burn through those 5 days in no time. Especially if you have young kids. 2) PTO is held in lock in key. If you request for partial day a few days in advance it will go through. If you request for a whole day, your request will go through a wait list and will go through a lottery process on whether it will or will not be approved. 3) They prefer to hire people with no insurance background to prey on the senior population on changing their plans. I have 14 years of insurance experience and know what I’m doing and I’m not going to put seniors in plans that they won’t benefit from. 4) They’re marketing schemes are misleading. Per Cms they have to market benefits accordingly, but people will call in thinking they can add on additional benefits when they have to qualify and they have to change their plans. 5) They say trust their sales process and it will work. It doesn’t. It all comes down to the types of calls you receive. It’s all luck of the call. 6) You will change supervisors frequently. Since I started till April, I will go through 4 supervisors. Which was not what I was told initially. 7) There is a lot of misleading information that stems from the top and trickles down to the supervisors. 8) They work you to death during Annual Election Period. They want you to work 10-12 hour days for 6/7 days a week.

Viewing 127 - 129 of 931 Reviews

Glassdoor has 991 eHealth reviews submitted anonymously by eHealth employees. Read employee reviews and ratings on Glassdoor to decide if eHealth is right for you.