eHealth reviews

3.0

39% would recommend to a friend

(931 total reviews)
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Fran Soistman and Derrick Duke

49% approve of CEO

36% positive business outlook

eHealth has an employee rating of 3.0 out of 5 stars, based on 931 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

931 reviews
2.0
Dec 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Coworkers were nice, some growth opportunity

Cons

Unclear growth path, management was out of touch

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eHealth Response
4y
2021 has been a time of transition but the work we've done this year has positioned us for opportunities and growth. Thank you for your review and good luck in the future.
5.0
Aug 4, 2021
Recommend
CEO approval
Business Outlook

Pros

I’m a remote worker. So far I’m just in training the pay/comp plan, benefits and overall culture has been the best I’ve seen. You get reimbursements for internet. bonus while in training and they provide you with equipment! And top of the line equipment at that. On top of that they pay for further licensing requirements. I mean you just can’t ask for much more from a company. I’m very impressed with staff and training and glad I was able to land a job here.

Cons

Not a whole lot, I guess I haven’t been through the AEP yet and mandatory OT is required which can be a drag for some. It’s only for a part of the year and otherwise the schedule is pretty great.

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eHealth Response
4y
Welcome to eHealth - we're glad to hear your enjoying it! While AEP can get a little hectic, you're right - it is just a few weeks out of the year. Thank you for taking the time to share your insights and good luck with your new career! ~ Bob Rees
4.0
May 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Money is good. They aim to make the average income around 70k but I've been able to beat that pretty consistently. All inbound calls. Sometimes you can walk away feeling like you've made people's lives a whole lot better.

Cons

They seem to be filtering calls in a way that seems very suspicious and infuriating. They have hundreds of lead sources and some lead sources convert a lot higher and some reps seem to get those calls more consistently. Because of regulations and the fact we are inbound, you have to be on the phone a minimum of 6 hours a day and they have recently become big sticklers about that. Sometimes you are pushed to sell people something that won't make their situation better. I refuse to jeopardize my integrity but those who do make a lot more money.

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eHealth Response
5y
Thank you for the review. We are committed to providing our members with impartial advice to help them find plans that meet their unique needs and are always looking for ways we can improve. We appreciate your feedback and would like to learn more about the concerns you mention. Please contact humanresources@ehealth.com. ~ Bob Rees
Viewing 235 - 237 of 931 Reviews

Glassdoor has 991 eHealth reviews submitted anonymously by eHealth employees. Read employee reviews and ratings on Glassdoor to decide if eHealth is right for you.