eHealth reviews

3.0

39% would recommend to a friend

(932 total reviews)
avatar

Fran Soistman and Derrick Duke

49% approve of CEO

36% positive business outlook

eHealth has an employee rating of 3.0 out of 5 stars, based on 932 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

932 reviews
3.0
Apr 18, 2022

Great people who are sadly mismanaged

Recommend
CEO approval
Business Outlook

Pros

• eHealth has a positive, inclusive company culture • There are learning options and very good health benefits • Promotions sometimes happen within • Bonuses sometimes happen for real • Good base pay • 99% of staff are genuinely trying and caring and awesome

Cons

• Leadership can be a closed boys club that don't trust their staff. • Lack of transparency in high level decision-making. • They don't stand by their employees regardless of tenure or seniority when there's any risk they might look bad. • Shareholders always come before staff. (I get it, but it's still fundamentally broken.)

1.0
Apr 5, 2022

burn and churn

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits. My team. Nothing else.

Cons

CEO sent an email yesterday saying there would be a mass layoff and we would get an invite if we were affected. Completely heartless and we all freaked out all day. still expected to work until you found out if you were safe or fired and then carry on business as usual. So many managers had no idea what was going on and those who did were busy firing people. People who were fired were still getting pinged for work stuff all day because no one knows who still had a job. No follow up so we didn’t know at the end of day if it was over or not for sure or who in teams outside our own survived. Complete burnout culture. You work nights and weekends, unless you’re a upper management. No direction on longer term goals: throw things at the wall and see what sticks. Higher ups are never held accountable for misses that affect the bottom line and aren’t actually expected to try to help their people improve but first line always blamed for every little thing. After the layoffs, they are saying that we are needed and to keep our heads down and hustle. For what! So we can take on other people’s work they fired with no increase in our pay and loose our jobs if the company goes bankrupt while they don’t have to worry about making rent and will find another job to screw over other employees? No diversity at the top besides some women: all white. If you want to get promoted, you basically have to hope your team has high turnover (likely) and you take on a ton of work. And even then, they have to either be scared to loose you or be one of the obvious favorites and also hope they haven’t promoted too many people recently who do less than you because you’ll get told it wasn’t approved because of budget. Moving managers or orgs often because higher management has no idea how to organize teams or work that last and don’t care if you have 3+ managers in a year but your annual review is still accurate because your boss’s boss who you never talk to alone agrees with the score.

3.0
Mar 19, 2022

Good Job, Scary Future

Recommend
CEO approval
Business Outlook

Pros

Great training. Pay for training and licensing. Benefits as good as I’ve seen from a company. Income potential. All inbound calls

Cons

No real transparency. Lack of employee appreciation. Micromanagement, leader ship is not consistent, if you’re lucky enough to get a supervisor or manager that continues to work there then things going to be great. Unfortunately, many changes in management and most are not looking out for employees best interest but their own. Different advice from management and it isn’t consistent. Growth opportunity was supposed to be huge but there is not any type of consistency. No clear roadmap of success even though it’s promised. Management and supervisor and they can become babysitters who are just waiting for you to miss a KPI so they can either write you up consistently to get you out of there or are use fear to motivate people. Went from a position I loved to one that I am not throw them out strictly because of supervisors on ridge rent. People don’t quit jobs they quit their leaders and my leader ship is weak it becomes a part of the culture. Leader ship at the top is very different then on your shift at the mid-level. Lots of complaints from beneficiaries only because of some of the lack of morals from agents were there just to make money if you care about what you do you can seriously change lives but it may not change your life

Viewing 289 - 291 of 932 Reviews

Glassdoor has 992 eHealth reviews submitted anonymously by eHealth employees. Read employee reviews and ratings on Glassdoor to decide if eHealth is right for you.