eMoney Advisor reviews

3.8

73% would recommend to a friend

(268 total reviews)

Susan McKenna

91% approve of CEO

63% positive business outlook

eMoney Advisor has an employee rating of 3.8 out of 5 stars, based on 268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eMoney Advisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

268 reviews
2.0
Oct 23, 2018

Big Changes for the Worst!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The opportunity to work from home is nice, but the expectation change on the daily.

Cons

This company is going down hill fast, especially with how it treats it's lowest employee. Over the past year I've been working for eMoney, the culture of pass the buck here at emoney is so evident in the everyday workings of this place. The upper-management and senior staff put restrictions and strict governing on the lowest employee when specific stats are not looking adequate. When the stats look good however the upper-management and senior staff take all the credit. The brunt of the work falls on the lowest and most entry level employee who basically ends up a phone slave. Rules have gotten tighter with time off the phones due to there being a lack of employees. This lack of employee pressure is felt only by the lowest employee. The pressure is put on the entry level reps to recommend friends to company in order to receive the benefits that were taken away. Restrictions were put on growth at this company after being promised 7 month growth at the time of interview. A 18 month rule is now in place essentially trapping its current employees. They went as far as to hire externally requiring them to have to train a new employee for 90 days a job someone in entry level could have gotten promoted to and started yesterday. This company is going through a lot of changes and losing a lot of great talent. They put no value in their lowest employees and treat them as disposable. Working for Client Services is like working for a separate company.--

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eMoney Advisor Response
7y
Thank you for your feedback. Under the flexible work options policy, employees have the ability to work remotely for a set number of days each week. If your experience with remote work has not been in accordance with the policy guidelines, we’d encourage you to please contact us to discuss further as we strive to provide an employee experience that is consistently fun, innovative, and collaborative – but most of all, one that is fair and reasonable. Additionally, we’re committed to helping our employees grow and succeed at eMoney, which is why we’ve promoted nearly 40 employees in the client services department in 2018. As a reminder, employees within the department are eligible to apply for in-line promotions at any time as well as bonuses for hired referrals per company policy. If you’re interested in other roles in client services, please talk with your manager or contact us at Feedback@emoneyadvisor.com.
3.0
May 11, 2016

Still discovering who we are and who we want to be...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented group of people; energizing new CEO; great benefits; work-life balance; job autonomy; ability to move around the company. eMoney is full of great people who want to do great work - if we can just remove some of the obstacles standing in the way (see Cons & Advice below!), we'd be an amazing 5-star company. Right now we're a solid 3.5.

Cons

Lack of good leadership; lack of overarching goals & direction for departments & company as a whole (hoping this changes with new CEO); lack of females in leadership positions; poor annual review process (hoping this changes with new HR Mgr); lack of team unity between departments; still up for debate if Fidelity acquisition is a pro or con - feels like a lot of our ability to decide our own course with regard to product management is now in the hands of the board @ Fidelity vs. our end-users.

3.0
Mar 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Lots of talented and intelligent people, some of the best in the region. Above average compensation and benefits. Interesting products, the company has a lot of growth potential. Corporate resistant culture, we still have fun. Fidelity's purchase has the potential to boost the company. Lack of a real CEO has actually allowed for better/healthier work prioritization.

Cons

A lot of the talent isn't on the leadership team. Lack of communication on the leadership team is highly concerning for long term company health. Leadership team favors exclusion rather than inclusion, decisions are made without the right groups involved. Corporate resistant doesn't mean corporate proof, noticeable increase in fallacious policies and organization. Fidelity's influence/control is noticeable and a little concerning. Lack of CEO has created a hostile leadership environment due only to poor communication.

Viewing 19 - 21 of 268 Reviews

Glassdoor has 294 eMoney Advisor reviews submitted anonymously by eMoney Advisor employees. Read employee reviews and ratings on Glassdoor to decide if eMoney Advisor is right for you.