ecobee reviews

3.2

46% would recommend to a friend

(322 total reviews)
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Greg Fyke

44% approve of CEO

57% positive business outlook

ecobee has an employee rating of 3.2 out of 5 stars, based on 322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ecobee employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

322 reviews
4.0
May 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Feels like a small company but still a large corporation. Great office in Toronto.

Cons

Did not receive a large amount of management or mentorship. Not great managemetn.

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ecobee Response
3y
Hello, thank you for providing this feedback. We are so glad you loved the Toronto HQ (we agree, it's pretty great!). We work hard to create opportunities for employee growth & mentorship and are sad to hear this was not your experience. If you have specific feedback you’d like to provide directly to the HR team, please feel free to send us an email at recruitment@ecobee.com. -Lindsay M., Talent Sourcer
2.0
May 16, 2023

As said by others: great place being dragged down by toxic people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall a good organization with great products, kind and genuine people at the contributor level, and good company mission and values (on paper at least). Decent work-life balance and benefits depending on the team/role. C- and V-suite leadership is solid and seems to genuinely want the company to succeed. Interesting work available throughout the organization and a real opportunity to make a difference if you can avoid being subjected to the politics (or if leadership will commit to putting a stop to them...see Cons)

Cons

Unfortunately there is a small handful of people in the next level down (middle management) who somehow got hired into ecobee despite being neither capable nor qualified as either individual contributors or people leaders and the exec leadership team won't seem to address this. Our design team for example doesn't even have anyone in the leadership chain with real UX design experience (vs. just visual or UI design or experience managing designers but not actually doing). We were hoping the backfill for our departed UX director would fill that gap but unfortunately the position got rolled up into the VP Product who, while a nice enough person, also lacks hands-on understanding of the UX discipline. These underqualified middle managers are unfortunately insecure and toxic, ruling through fear and intimidation, seemingly afraid of being exposed, defaulting to blaming their direct reports and other contributors for both real and fictional issues to uphold their false narrative and have even gone so far as to lay off some. For whatever reason these behaviors from managers have been allowed to continue unchecked, and as a result innocent yet capable/skilled employees have been gaslit and forced to leave the company, both voluntarily and involuntarily.

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ecobee Response
3y
Hello, thank you for sharing this feedback. We're sorry to hear about your experience at ecobee as we strive to be a great place to work. We would encourage you to reach out to us at recruitment@ecobee.com and let us know more about your experience. -Lindsay M., Talent Sourcer
4.0
May 10, 2023

NA

Recommend
CEO approval
Business Outlook

Pros

Good Environment Good Location Nice staff

Cons

Low Payscale No balance between social and work life

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ecobee Response
3y
Hello, thank you for your feedback. We are so glad you loved the Toronto HQ and your fellow ecopeeps. We work hard to create balance for all our employees and are sad to hear this did not match your experience. Please feel free to reach out to us at recruitment@ecobee.com with any additional feedback on how we can continue to improve. -Lindsay M., Talent Sourcer
Viewing 106 - 108 of 322 Reviews

Glassdoor has 381 ecobee reviews submitted anonymously by ecobee employees. Read employee reviews and ratings on Glassdoor to decide if ecobee is right for you.