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      ecobee

      Part of Generac Power Systems

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      ecobee reviews

      3.2

      43% would recommend to a friend

      (322 total reviews)
      avatar

      Greg Fyke

      44% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      ecobee has an employee rating of 3.2 out of 5 stars, based on 322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ecobee employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      322 reviews
      5.0
      Apr 2, 2018

      Accepted Offer of Employment

      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Telephone Interview: Extremely friendly, accommodating and empathetic On-line Assessment: Quite straight forward In-person Interview: Adequate amount of time invested to learn transferable skills of applicants Over-all experience: Delightfully pleasant staff and a very positive experience.

      Cons

      The on-line assessment could have been a little more challenging

      avatar
      ecobee Response
      8y
      Hello, thank you for taking the time to post your feedback, it is great to hear that you are looking forward to your start with ecobee. We can't wait to see what you achieve on our Tech Support team! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
      3.0
      Jan 18, 2018

      Good so far

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - beautiful working space - creative and exciting atmosphere - young, engaged, diverse workforce - good salaries, competitive benefits package - strong focus on employee engagement, satisfaction

      Cons

      - company is clearly on the cusp of big changes - can be exciting but requires a LOT of flexibility in expectations for role - feels like goal posts move a lot - not a start-up anymore, but trying to maintain start-up like flexibility. Does need to institute some more form and function across the board so everyone understands their role and deliverables

      avatar
      ecobee Response
      8y
      Hello, thank you for taking the time to post your feedback. Happy to hear that you are enjoying our new space and the atmosphere of ecobee! We’re growing quite quickly, and with that comes all of the challenges of scaling a company. We are working closely with our managers and leadership team to ensure that all of our teams are working towards the same goals. Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
      5.0
      Nov 12, 2017

      The best company I've ever worked for, by far.

      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The culture of the office is very welcoming and friendly. Supervisors and managers are always open for questions and assistance. - The job is fast paced and once you've gained enough knowledge about the product, providing support starts to come easier and easier. - Snacks and drinks are provided. There's a ping pong table and a dart board and an arcade game setup in the lunch room for breaks. - During my time here, whenever I've seen an issue brought up to management they've always tried to address or resolve it within reason. They go above and beyond to provide an equal and fair environment for the employees, while also meeting business needs. - Great benefits plan, great salary for what the job entails, stock options in an emerging tech company, 3 weeks vacation. - There's often overtime available, especially during the busy seasons. - Opportunities to move around in the company often pop-up and are often encouraged to get people into positions that better suit them.

      Cons

      - The rotational shift work isn't the greatest, but it's what needs to be done to meet the needs of the business. It's not too bad, you may just end up working a month of afternoon shifts every few months. - Due to the rotational shift work, your weekends won't always fall on Saturday/Sunday, however weekends are always two consecutive days.

      Viewing 190 - 192 of 322 Reviews
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      Reviewsecobee reviews

      Glassdoor has 381 ecobee reviews submitted anonymously by ecobee employees. Read employee reviews and ratings on Glassdoor to decide if ecobee is right for you.