ecobee reviews

3.2

46% would recommend to a friend

(322 total reviews)
avatar

Greg Fyke

44% approve of CEO

57% positive business outlook

ecobee has an employee rating of 3.2 out of 5 stars, based on 322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ecobee employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

322 reviews
4.0
Oct 20, 2020

Great place to work!

Recommend
CEO approval
Business Outlook

Pros

Up to date with newest technologies, friendly people, and overall great culture

Cons

Only one ping pong table :(

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ecobee Response
5y
Hello! It is great to hear that you enjoyed your time at ecobee. Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback!
5.0
Oct 5, 2020

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is a lot of fun to be apart of. Leadership has always been supportive and cares about employee development. Good challenging step for most peoples career.

Cons

Hit by the current pandemic, but seem to be weathering it ok.

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ecobee Response
5y
Hello! It is great to hear that you enjoyed your time at ecobee. Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback!
1.0
Oct 2, 2020
Recommend
CEO approval
Business Outlook

Pros

- Snacks - There are some amazing people still there

Cons

-Incompetent management. This is more evident in some departments and some of the higher ups in the company only have their position because they’re friends with the right people. They’re not necessarily bad people, but it just seems that they are out of their league. - Unrealistic deadlines. Management won’t listen if you tell them you think a deadline is unrealistic. When the deadline is not met, the CEO will then send an email out to the company essentially blaming the employees for coming up with the deadline and saying it’s not managements fault (meanwhile, everyone who I talked to had no idea where the original deadlines came from). They’ll also tell you that the success and future of the company literally depends on certain projects being completed by certain dates as a way to ‘motivate’. However, in my time there there was never a major project that was completed even remotely close to the original deadline. - People have been dropping like flies from the company recently. The energy and hope that this company had 2-3 years ago is long gone. - HR will gossip about employees. Don’t go to them in you have any issues. - Your experience depends entirely on which team you’re on. Some are actually pretty good, but others are awful. - Lots of issues with the customer support team, but that’s already covered in a bunch of other posts so I won't go into detail. - Below average pay and benefits. It’s also nearly impossible to get a raise. (I knew people who have been at the company for over 2 years who have never gotten a raise). - There’s weird rivalries between certain departments.

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ecobee Response
5y
Hi! Thank you for your feedback. We're sorry to hear that your experience at ecobee and our efforts did not meet your expectations. At ecobee, our mission is to create a more sustainable world by improving everyday life. We think of ecobee as a company that brings together individuals looking to push the boundaries of thought and innovation as they exist today and make the world a better place for the generations ahead. We set a very high benchmark for ourselves which unfortunately means that we sometimes don’t meet our expectations, but we continue to strive to do better each day. If you have any further questions/thoughts you'd like to share, please feel free to reach out to people.operations@ecobee.com directly and we would be happy to have a discussion with you any time! Once again, we appreciate the time you took to share your thoughts - we always welcome feedback on ways in which we can improve. We know that we won't always be able to get it right, but we try hard and are committed to do better.
Viewing 208 - 210 of 322 Reviews

Glassdoor has 381 ecobee reviews submitted anonymously by ecobee employees. Read employee reviews and ratings on Glassdoor to decide if ecobee is right for you.