ecobee reviews

3.2

46% would recommend to a friend

(322 total reviews)
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Greg Fyke

44% approve of CEO

57% positive business outlook

ecobee has an employee rating of 3.2 out of 5 stars, based on 322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ecobee employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

322 reviews
4.0
May 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Great team to work with

Cons

Pay and hours can be better

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ecobee Response
6y
Hello! It is great to hear that you are enjoying your time at ecobee! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback!
1.0
May 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, nice office, free snacks (if you like stuffing your face with salt and sugar) , and a fancy coffee machine. As you can see, all perks are superficial. Just like the rest of this company.

Cons

I won't go too deep as most of the dirt on this company has already been said by others who left before me. Bottomline, DO NOT WORK HERE. They will promise you "the moon" and give you a dirty piece of rock in return for all your hard work and effort. "You want a better and livable schedule? Great! Here's a scheduling software we have no idea how to use to "automate" it for us. So that WE (tech support management) don't need to work on a scheduling strategy PLUS it's automated so you can't blame us for you working 6 days a week! Awesome. " Management here is so extremely insecure of their abilities, they constantly promote like-minded yes men (rarely women), insecure individuals who will happily rat on their co-workers to get a juicy promotion. And that's even IF they post the job openning for people to apply instead of just picking one out of the lot of favorites. If a relative dies or if you're planning on getting married and need a longer time off, you're better of just quitting. The amount of work they ask you to do just to get some pay for the time you'll be off, even while mourning the death of an immediate relative, is ungodly and downright disrespectful. I've put off having to write this because the thought of my experience here, the disrespect from management towards me and my peers, makes my blood boil. This company's tendency to overpromise goes beyond their products, the same treatment is given to their employees as well. Particularly to those in the front lines. Do yourselves a favor and look elsewhere. There's lots of better jobs out there that will treat you better.

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ecobee Response
6y
Hello! Thank you for sharing your thoughts and glad to hear that you enjoyed your time with your coworkers and our many office perks! We're sorry to hear that your overall experience at ecobee was negative and that our efforts did not meet your expectations. In regards to scheduling, we have an open and transparent process in our scheduling methods and commonly include team members to provide input in the design/decision process. Our intention is to make scheduling easier, fair and more efficient and such, appreciate your feedback regarding this tool. We are proud to say we have promoted dozens of individuals within our Technical Support team and to other roles within ecobee as a result of their hard work, positive track record, enthusiasm and continued dedication to ecobee. However, if anyone feels that this isn't the case, we encourage them to communicate these concerns directly to their HR contact. Thanks again for taking the time to leave this review and we wish you the best in your career!
4.0
May 23, 2020

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Challenging stuffs to work on

Cons

No bonuses, RRSP matching or extra monetary benefits other than salary Too many things get done by co-ops

avatar
ecobee Response
6y
Hello! Thank you for taking the time to post your feedback. It is great to hear that you are enjoying your time at ecobee and that you are continuously being challenged! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your insights!
Viewing 220 - 222 of 322 Reviews

Glassdoor has 381 ecobee reviews submitted anonymously by ecobee employees. Read employee reviews and ratings on Glassdoor to decide if ecobee is right for you.