ecobee reviews

3.2

46% would recommend to a friend

(322 total reviews)
avatar

Greg Fyke

44% approve of CEO

57% positive business outlook

ecobee has an employee rating of 3.2 out of 5 stars, based on 322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ecobee employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

322 reviews
3.0
Aug 27, 2019

fast pace

Recommend
CEO approval
Business Outlook

Pros

steady work hours and schedule

Cons

a lot of pressure and stress

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ecobee Response
6y
Thank you for taking the time to give us your feedback. We encourage you to communicate your concerns directly to your HR contact. At ecobee, we are committed to hearing employees feedback informally to management and HR as well as formally through our engagement surveys. We take feedback we receive anonymously and action the feedback to improve our work environment. ecobee is always working on ways to improve the employee’s experiences and growth.
3.0
Aug 20, 2019

Interesting work, not the best management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of snacks and pop Loads of perks One month paid sabattical after 5 years Genuinely fun people Interesting projects

Cons

Lots of micromanaging of teams, constant questioning, no empowerment for middle management to make decisions, product release dates finalized and then 2 months from deadline developers don't have enough information to create the product as it may not be fully scoped, SmartHome innovation that has already been done by other companies. People regularly fired, and others leave. Many young staff in leadership roles with no business experience, constantly trying to solution where solutions already exist. Split offices for different staff, with a lot of painful decisioning on who should be moved to Corus Quay and then later learning everyone might move there.

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ecobee Response
6y
We are sorry to hear that you’ve experienced some challenges. Our team is dedicated to continually improving and creating a great place to work for all of our employees. We encourage you to communicate your concerns directly to your HR Business Partner. We value openness at ecobee and have many resources in place to ensure we are here to support you. Of note, our Learning and Development function, ThinkLab, has been investing resources to launch leadership training company-wide and we are already seeing the results throughout the organization. As we are a rapidly growing company, our office move is a sign of our continued growth. Given that the new construction of the offices is finalized in stages, we made a conscious business decision to relocate in phases in order to accommodate for the available seating and unite all of our teams in an effort to nurture our collaborative culture. While we are a rapidly growing company, we need to be agile, and adaptive to change. ecobee is always working on ways to improve the employee’s experiences and growth. We thank you for your feedback.
1.0
Aug 8, 2019

Do not work here

Recommend
CEO approval
Business Outlook

Pros

there are not pros, everyone working in the tech support department is depressed and looking for a way out

Cons

too many to mention. Your better off looking for employment elsewhere

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ecobee Response
6y
Hello, sorry to hear your employment experience at ecobee did not go as expected. The Customer Service Leadership Team and our HR team are continuously collaborating to make sure ecobee is a great place to work. Employee feedback is welcomed to help drive continuous improvement. Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback.
Viewing 244 - 246 of 322 Reviews

Glassdoor has 381 ecobee reviews submitted anonymously by ecobee employees. Read employee reviews and ratings on Glassdoor to decide if ecobee is right for you.