Unfortunately, the clinical leadership is just as dysfunctional and toxic as any other behavioral health organization out there. They are (over)reactionary and manipulative in their messaging to the BHMs (another review called it gaslighting and that is fairly accurate). There is nothing 'radically different' about over the top micromanagement. They call it 'support', but it is really about control and an overall sense of mistrust from the top down.
They talk a lot about self care, but the BHMs have to go to work early, stay late, and work through lunch to meet the expectations and requirements of their workload. If you are not willing to work through lunch, then you are not the right one for them (direct quote).
To be successful at the company, you have to 'drink the kool- aid' (another direct quote). They are only open to feedback if you are a cheerleader, different perspectives are not appreciated or tolerated.
They treat most employees as disposable which is why there is a high rate of turnover. The company only focuses on retaining the BHMs because it disrupts revenue if they leave. The leadership is all about the money.
They use buzzwords like 'psychological safety'. However, it is not possible to have psychological safety in an organization where the top leaders berate former employees in company wide meetings and openly share the reasons for firing or pushing out employees when they are deemed 'no longer a good fit'.
Communication within the organization is poor which leads to confusion and disjointed operational functioning. The right hand doesn't know what the left hand is doing most of the time.
They aspire to be innovative, but are stuck on a cookie cutter approach to providing services from state to state.
