ezCater reviews

Everything is about reducing cost now, regardless of how that’s done. Customers and restaurants are feeling the strain of that. Employees are miserable; most people are incredibly overworked as they have been forced to absorb responsibilities of full teams that have been laid off. CEO doesn’t care about people. Doesn’t seem like anyone on the executive team has any idea what they’re doing. Technology department offers nothing but excuses and then all other departments take the heat of underperforming against goal because they have no tools or systems to support them. Most leaders are miserable, but have to maintain a supportive demeanor or they know they’ll face consequences. I used to be proud to recommend this company to others. I would never do that to someone at this point. Executives will fire people they don’t like or that they are threatened by, even if it severely hurts their teams. HR complaints go nowhere, so don’t bother.

The culture this company started and thrived on is no longer existent. Over the last couple years the company's executive line has made drastic changes. They've changed over to tone deaf, lying, selfish people. The team used to consist of people who cared about the company, it's employees and clients. This company is built off the backs of small caterers and it's customer service team and the new execs are now taking on typical heavy pocket behaviors and throwing them all under a moving bus. They have hired on massive amounts of outsource agents and laid off the majority of their experienced, hard working internal staff in the most disrespectful manner possible with nothing but excuses and "you should be gratefuls." Years ago I would've insisted you apply here. Now I'd tell you to run the other way.