iBUYPOWER reviews about "pay"

The entire company is not bad to work for. I hear the warehouse and assembly are very good. On the other hand, all other positions not related to assembly and production are pretty bad. Accepting this job and working here is probably the Worst mistake I have ever made in my entire life. I ignored the other negative reviews thinking they were disgruntled. They are completely right. I'm still here and no one has moved up. More than 5 people have left the company in my time here. I'm personally currently looking for other opportunities. There is no room to move up unless someone dies or quit's. Most of the senior management have been here 10+ years. Their lack of experience in different companies really puts the employees at a disadvantage. Stay here for a 1-2 years tops or just look elsewhere. Not a knock on my coworkers, but their recent hires have not been the best. So if you work hard, you may have to pick up the slack for your lazy counterpart. In addition, their lack of any sort of long-term 401k and matching program puts you at a disadvantage.

Weak organizational structure: Managers/supervisors across departments are not on the same page when it comes to meeting company goals and various departments will establish SOPs in ways that do not mesh well with others, leading to bottlenecks in the workflow. The hierarchy of management is saturated to a select few running multiple departments and adverse situations will easily get over their heads. The information systems used here are also outdated and have barriers to vital data that certain departments need; this results in heavy reliance on asking for info from other departments such as customer service asking for an ETA to purchasing, some of these follow ups can take days to respond. Blatant favoritism: Personal favorites by many higher ups tend to get away with a slap to the wrist even with egregious decisions while others making minor mistakes would be put on the limelight (i.e. one employee who habitually calls in sick will get the okay even on an abrupt notice while another will be demanded a doctor’s note to authorize use of sick leave); same manager who continuously swept a former supervisor’s appalling behavior towards customers under the rug up until a YouTube content creator exposed it online. Questionable KPIs: Most of the evaluations of work here are based on raw numbers and meeting quota. Managers and supervisors don’t factor the complexities of certain assignments such as building products with delicate and expensive parts, which leads to departments such as production going for the easier tasks first at the of tedious ones not being handled in a punctual manner. Workers not being met with those quotas despite given complicated assignments would still be subject to disciplinary action. Poor handling of COVID: The company initially had the right idea of implementing work from home protocols during the height of the pandemic but kept efforts adjacent to the bare minimum. The work from home procedures were temporary until early 2021 and even the setups were still questionable to following CDC guidelines (i.e. work from home was only rotational for employees with call center and data entry tasks with no proper social distancing, and no preventative measures to stop or mitigate the spread of it during winter season until it was significant enough to potentially shut the building down) Unethical business practices: Sweatshop labor tactics are a common practice here; the web department is complicit with greenlighting management’s negligent practices that severely affect other departments (i.e. ignoring alarming requests from accounting to fix their website that was systematically duplicating credit card transactions during the holiday rush, creating an excruciating amount of work for customer service and accounting while flooding bad PR for marketing and social media teams) During the 2020 holiday season, they’ve also falsely advertised guaranteed deliveries of all Black Friday / Cyber Monday orders before Christmas on their website without any input from other departments if it was feasible; most of those orders did not fulfill that promise, and led to production rushing their work to mitigate damages that were already done; shipping working with severe bottlenecks while expected to meet unrealistic quotas; customer service, sales, marketing, and tech support getting constantly bombarded with angry customers; RMA and tech support ill-equipped to keep pace with the staggering amount of parts and repairs needed to go out; and accounting having to process a bottomless amount of paperwork to clean up web’s mess. OSHA violations also happen on occasion: An employee who had a wrist injury with a cast still had to drive to work and perform ergonomic tasks such as typing; the water systems had a roach problem that wasn’t addressed until a couple of weeks later while the water was still running despite alarming concerns to HR. It’s clear the modus operandi of this company is to sell as much products as it can, consumer feedback or employee morale be damned; only reason this company is able to stay afloat in its current state is because of the global chip shortage. Dysfunctional management: Management expects workers to go above and beyond for pay well below industry standard and have the audacity to complain about their employees being unproductive while failing to provide reasonable solutions to address those issues. They are notorious for creating a hostile work environment such as throwing personal tantrums (i.e. kicking an employee’s chair and yelling at that person around other employees over mistakes that could be corrected with civility); another instance is threatening to cut employees' bonus over “whining” that were simply concerns on follow ups for information unavailable to their reps to help around the company; there were also allegations of racism that played into the rampant favoritism, rather than trying to make amends with employees, management aggressively dismissed the allegations, swept it under the rug, and the culprit played victim over them. Fundamentally, management just lacks the emotional intelligence to deal with disgruntled / uncomfortable employees and it strongly reflects on their turnover rate of a revolving door even before COVID.

Low pay A bit boring depending how many tasks you're asked to do

Work environment is messy and disorganized. Bad communication and no comradery between departments. Rules and regulation are set but no one follows them. Most of the people are on their phones all day and don't finish their work. No training whatsoever, you get thrown in to fend for yourself. If you're a guy, rain or sunny, you have to walk 30 minutes a day from the offsite parking to the office (no pay). Unless you suck up to management and be their soulless puppet, there is no room for growth.

lacks depths, low pay, lots heat from management

- Supervisors in the warehouse have a clique going on. Anyone in this clique basically gets a free pass to do nothing all day while everyone else has to pick up the slack. - Supervisors seem clueless about the intricacies of your job and have no business "supervising" the department. If you have trouble or a question related to your job, you're better off googling or asking a coworker. - If you're new here, and male, expect to park about a mile away from the premises. I'm being absolutely serious. - Workload is sporadic. You're either drowning in too many systems and need to work overtime, or sitting around doing nothing until they send you home early without pay. Most hours I've clocked in a single week: almost 70 hours for one week during their busy season. - Incentive system in my department encourages selfishness and greed. People WILL take your work from you and leave you with junk. I've seen many people bring this up as a complaint and supervisors will not do anything about this. I always felt like I needed to keep my guard up on a daily basis and couldn't trust or rely on anyone else. Needless to say, very stressful. - All in all, they only seem to care about quantity, not quality. Quite ironic, given the name of my job/department. They will not care if you had to spend hours trying to fix, stress test and put out a good product. All they look at is how many computers you push out. Want proof? Check out the Yelp reviews.

There is so much potential where iBUYPOWER can flourish, however they waste their opportunity to make this company great. Upper management only cares about themselves and not the employees. There is a reason why the majority of people that work at this company are only there for two years average. The pay is low when it comes to working at iBUYPOWER which makes it tough for employees to make a living. The majority of employees are a younger demographic. The reason for that is because they are willing to accept the fact that they are going to be underpaid, since finding a good job their age can be difficult. There is no room to advance at iBUYPOWER unless someone gets fired. A perfect example is what happened in the Tech Department. There is almost a 2 year wait when it comes to parking at the facility when it comes to males. You have park at another company, which is about a 10 minute walk. The majority of the company is an Asian demographic, so favoritism does come into play since upper management prefers to speak in their own language. In my opinion this company is great for someone who doesn't have anything on their resume. Once you put in your work and hone your skills at whatever department you are in I suggest you leave iBUYPOWER. This company is a great stepping stone that will lead to a better job where you can call your new occupation a career. With that being said, it all starts at the top and upper management has failed when it comes to satisfying their employees.

Low pay, lack of culture

Management doesn't care and are very abusive, growth with-in company, no pay raise, bad warehouse conditions, faulty equipment to work with, HR does nothing about it.