Is iCIMS a good company to work for?

iCIMS has an overall rating of 3.2 out of 5, based on over 866 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 51% of employees would recommend working at iCIMS to a friend and 30% have a positive outlook for the business. The best reviews about iCIMS have been left by employees working as Manager , Technical Support Engineer and Account Manager .

Does iCIMS pay their employees well?

According to anonymously submitted Glassdoor reviews, iCIMS employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at iCIMS. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at iCIMS?

51% of iCIMS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iCIMS 3.6 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at iCIMS?

Sales Development Representative (SDR) (31) , Technical Support Engineer (31) , Sales (26) , Software Engineer (23) , Account Executive (20) , Account Manager (19) , Customer Success Manager (19) , Manager (14) , Marketing (13) , Implementation Manager (12) , Senior Software Engineer (12) , Anonymous (8) , Enterprise Account Executive (8) , Sales Development Representative (6) , TSE I (6)

What are the pros of working at iCIMS according to real employee reviews?

"Great culture and hiring experience" ((in 90 reviews)); "Great people to work with in my team then and my Director at the time in EMEA was tremendously supportive." ((in 80 reviews)); "Benefits are great" ((in 54 reviews)); "Work Life Balance is good" ((in 44 reviews)); "Everyone I met was friendly and professional and genuinely seemed to enjoy working there." ((in 26 reviews))

What are the cons of working at iCIMS according to real employee reviews?

"Management is poor" ((in 26 reviews)); "Inexperienced managers aren't developed and often manage their teams into the ground." ((in 23 reviews)); "Frequent layoffs and restructuring (RIFs) create uncertainty." ((in 16 reviews)); "Sales is favored by upper management over other departments." ((in 10 reviews)); "low salaries (but they say they're competitive)" ((in 9 reviews))

What are employees saying about iCIMS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iCIMS layoffs and their outlook for job security at iCIMS in 2026.

What iCIMS locations have received the highest employee ratings?

Matawan , Holmdel , Denver , New York

iCIMS reviews

3.2

51% would recommend to a friend

(793 total reviews)

Jason Edelboim

58% approve of CEO

30% positive business outlook

Ratings by category

3.6

Work/Life balance

3.4

Diversity & inclusion

3.2

Culture & values

3.2

Compensation and benefits

2.8

Career opportunities

2.6

Senior management

iCIMS has an employee rating of 3.2 out of 5 stars, based on 793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iCIMS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

793 reviews

3.0

Nov 12, 2019

I love this company but things need to change or the remaining talent will also leave!

Customer success

Recommend

CEO approval

Business Outlook

Pros

* The central Jersey location is great, historic building with fantastic amenities * Lots of employee perks * Some of the smartest, most passionate, and talented people I've ever worked with * A culture that was incredibly inviting, supportive, and inclusive...at least for a while

Cons

* Employees are required to learn and do things vastly different from their job description or roles they were hired for * Roles in Customer Service and Sales department are constantly being redefined by management * Mid-level manager don't do a great job of recognizing the hardest working or most dedicated employees * Honest feedback is ignored or discounted by management * Employees are over-worked, over-stressed, and under-payed * The company culture has suffered after the acquisition. We have fewer employee mixers, team outings, and gatherings to recognize individual contributors * Blame for poor performance in sales and retention is being shifted to the wrong part of the business

1.0

Jun 11, 2019

Its a mass exodus

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

NJ location is the only pro

Cons

This once great company is going down the tubes quickly. The talented people who built this company are leaving in droves. It is so disturbing watching great people leave. Culture and people are no longer valued, the product is stale, and new leaders coming aboard are simply out of touch and have zero people skills. Stay away. The culture is toxic.

1.0

Apr 14, 2022

Scary experience

Professional services consultant

Recommend

CEO approval

Business Outlook

Pros

Great HQ in NJ, good health benefits, learned a lot

Cons

I don’t think I could have had a more traumatizing experience working for this company in Customer Success. CS was NOT considered a priority when thinking about initiatives - more of an after thought, which resulted in a horrible customer experience because we weren’t properly enabled to do our jobs. Sudden product releases without warning or context, random acquisitions, and constant demands from sales to support their futile efforts to lure unattainable customers when we didn’t even have the bandwidth to manage our day to day as it was. Leadership did nothing to prevent that sort of culture from continuing regardless of feedback from every individual contributor that was able to take a break from drowning and actually give feedback. Everything fell on deaf ears.

Viewing 31 - 33 of 793 Reviews

Jobs at iCIMS

Product Strategy Operations Associate

Product Strategy Operations Associate

Strategic Alliance Director

Strategic Alliance Director

Sales Development Representative

iCIMS

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I love this company but things need to change or the remaining talent will also leave!

Its a mass exodus

Scary experience

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