iCIMS reviews

3.1

49% would recommend to a friend

(793 total reviews)
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Jason Edelboim

51% approve of CEO

28% positive business outlook

iCIMS has an employee rating of 3.1 out of 5 stars, based on 793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iCIMS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

793 reviews
3.0
Apr 29, 2020

Drastic shift in company vision

Recommend
CEO approval
Business Outlook

Pros

Up to date tech stack. Decent amount of free food and drinks. The company has often shown their appreciation for the employees. Haven't experienced micromanaging. We're given freedom/flexibility to work however works best for us.

Cons

Below market pay. New CEO has very different approach to leading the company than the previous. The culture has always been the best part of working here, and now it seems to be changing for the worse. In the midst of the pandemic, layoffs, and reorgs, our Townhall meetings are rushed through and filled with unhelpful motivational speaches. Employee concerns and questions are ignored. The employee morale is the lowest it's been in the years I've worked here (I'm aware COVID shares responsibility for this). During a hiring freeze and layoffs, the new CEO hired his daughter. Sales is favored by upper management over other departments.

3.0
Apr 28, 2020

New CEO lacks empathy

Recommend
CEO approval
Business Outlook

Pros

There have been many opportunities for me to further my career in my time at iCIMS

Cons

Steve Lucas is making me question whether the culture we've built will be thrown by the wayside. He has shown no empathy or authenticity in his handling of layoffs. How tone deaf is it to have a company wide meeting about how excited and optimistic you are for the "short term future" the day after a surprise round of layoffs that you didn't even acknowledge was happening at the time? People are processing a surprise attack on their community and grieving and this guy could best be described as "peppy". This man is not a leader.

4.0
Apr 27, 2020

Just because it is different, does not mean it is bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The culture, people I work with, bagel Fridays and food/drinks available, team or company get-together - Location- Bell Works is great and brings that city feel to NJ. It is not the "punch the clock" type of environment. You do what you need to do and most managers are good with how you get it done, as long as you are. - The room I am given to do my job and get it done, as well as to think outside of the box. - The handling of the pandemic- one of the first companies to have everyone work from home, a lot of time with the C- Suite and leadership on what was going on, etc. From the top down it was stressed that you need to do what you need to do for yourself and your loved ones, not just your job. This felt wonderful to hear while all this was going on to have the flexibility to take care of your life and your job without guilt or worry. Quiet hours were implemented to give people time to do this or at least get work done without meetings interrupting and people have been respectful. - Benefits at the organization are very strong and they do their best to keep the cost down and absorb cost, so it does not go to the employees. Seems like they are always trying to think of how to make these better as Paternity leave and tuition reimbursement was increased this past year and I hope we continue in this direction. They have also surveyed employees about working from home, so I am hoping something more official comes from this that gives employees more flexibility as we have proven strong in this matter. - Internal mobility: I have seen to be something strong here. A lot of people have had career growth and have been given opportunities. I have seen moves based on potential and not just doing the job already- a mix of both. Overall, I enjoy my job the people I work with and the company I work for.

Cons

- The company did have to lay off employees through out the pandemic. I personally was not affected, but I do know if you are not reading into it or conspiracies, it does make sense that a company needs to cut back during a time like this. Leadership was pretty clear internally after it happened. However, I do think there could have been more done to be transparent, so people were not running wild with ideas and emotions. - Some areas could do better in terms of giving growth opportunity or showing where and what someone needs to do to get to the next step. Sowing succession plans and career pathing would be helpful in this area. Making it clear you don’t need to wait for someone to leave to get to the next step. - Direction could be clearer, and processes could be refined to be more efficient but also defined so you are not getting different information from multiple people. It is definitely a fast paced, changing environment, so if you are not someone who thrives in this- it may not be for you. You need to work in the gray, it is not just black and white. - I would love to see a more flexible schedule overall of the company /unlimited vacation since some of the company does get this based on the state you live in. Flexibility is at management discretion and most of them are ok with it anyway. - Pay- I think over all we could increase employee compensation and offer ownership into the growth we are consistently driving

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Glassdoor has 866 iCIMS reviews submitted anonymously by iCIMS employees. Read employee reviews and ratings on Glassdoor to decide if iCIMS is right for you.