iCIMS reviews

Below-market pay. Their entire reason for existing is “to make $500 million a year”. Overly bureaucratic, too much red tape, nepotism/favoritism. Lack of leadership, vision, direction. Classic strategy of solicit feedback, pretend to listen, and then do what they want. Most recent round of layoffs (sudden, unexpected – the managers didn’t even know their own direct reports were being laid off until it was already done, and now they’re left wondering how they’re going to deliver on their products to the customers) are just a symptom of the problem. The only logical explanation for the way they handled the recent layoffs is that they actually wanted more people to leave voluntarily, so they tried to upset them and lower morale.

Acquired by the Private Equity Firm Vista and things started to go downhill. I would like to believe I was one of the more hopefully people who thought things wouldn't be too bad once Vista hopped on board but I soon realized I was sadly mistaken. Since iCIMS was acquired by Vista the culture felt it began to go downhill. Soon the focus was not about building something 'bug free' or 'easy to use' but on making sure things were released ASAP; whether the product was bug free was something we would worry about "after release". To make things worse, a plan was set in place to get rid of all test engineers within the company. They wanted to turn these TE's into "Software Engineers" and developers when in-turn expected to begin UI testing as well. This, unfortunately, called for many people well into their careers to consider changing their own career path. While I stayed optimistic about this career change, a year later I was informed we want to move testing off-shore. This product already had enough issues while being tested internally, by the people who know it the best. I can't imagine how many issues will result from this off-shore testing... All in all, I loved working for this company for the last few years but was unfortunately met with the sad reality of private equity - soon became about reducing unnecessary expenses and streamlining our business to improve profit/expense ratios, but in theory, the human component suffered tremendously.