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      iCIMS

      Engaged Employer

      iCIMS reviews

      3.1

      48% would recommend to a friend

      (793 total reviews)
      avatar

      Jason Edelboim

      50% approve of CEO

      28% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.2

      Diversity & inclusion

      3.1

      Culture & values

      3.0

      Compensation and benefits

      2.7

      Career opportunities

      2.4

      Senior management

      iCIMS has an employee rating of 3.1 out of 5 stars, based on 793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iCIMS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      793 reviews
      1.0
      Jun 6, 2017

      Smoke and Mirrors

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people who work at iCIMS are all extremely pleasant. My on-boarding experience was fantastic and the platform is very intriguing. Mentorship is top-notch across all departments.

      Cons

      Once the on-boarding process concludes and you begin your role in the company, the true nature of iCIMS begins to unravel. Unless you work in marketing or sales, there is extremely limited room for growth. The technical support department rarely (if ever) gets recognized for their hard work; a majority of the praise gets awarded to sales and marketing (if you don't believe me, check out the iCIMS Instagram page- not a single picture praising the tech support department.. just marketing and sales!). During my several years with the company, I have never seen Colin (CEO) in the technical support building, yet he preaches during on-boarding how "involved" he is with employee satisfaction. Finally, there is a lot of tension between the developers and technical support. This forced me to be dishonest with several clients, which is ultimately why I left this company.

      avatar
      iCIMS Response
      9y
      We’re sorry to hear that you left us and ultimately did not enjoy your time here. However, we feel the need to reiterate the value that we place on our entire Customer Service Department, including Technical Support. The second part of our mission statement is to provide a customer experience that’s second-to-none, and we strive to maintain the positive feedback and ratings that we receive regarding our customer service by making it a priority.
      5.0
      Jun 5, 2017

      iCIMS employment review from current SEO analyst

      Seo analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      iCIMS wants to hear what you think as an employee. This is different from most corporate cultures, who say they want your opinion as an employee, but don’t. You can let your voice be truly heard. The company seems to always be investing in the future. This is critical in their niche, as they continue to position themselves as the thought leaders in talent acquisition.

      Cons

      I don’t have anything negative to say. The one piece of advice I can give, is that it is a fast pace environment. Give 100% of your effort during the day, but balance your time with home life.

      5.0
      Jun 2, 2017

      Passionate and Proud

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people who work here, for the most part, love what they do and it shows. It is a great community of people and the most common answer you get when asking "what do you like about working here?" is "the people."

      Cons

      As the company grows there are some growing pains when trying to transition from the start-up mentality to a well established company and they tend to be a little too reactionary

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      Glassdoor has 866 iCIMS reviews submitted anonymously by iCIMS employees. Read employee reviews and ratings on Glassdoor to decide if iCIMS is right for you.