Is iCIMS a good company to work for?

iCIMS has an overall rating of 3.1 out of 5, based on over 866 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 49% of employees would recommend working at iCIMS to a friend and 29% have a positive outlook for the business. The best reviews about iCIMS have been left by employees working as Manager , Technical Support Engineer and Account Manager .

Does iCIMS pay their employees well?

According to anonymously submitted Glassdoor reviews, iCIMS employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at iCIMS. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at iCIMS?

49% of iCIMS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iCIMS 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at iCIMS?

Sales Development Representative (SDR) (31) , Technical Support Engineer (31) , Sales (26) , Software Engineer (23) , Account Executive (20) , Account Manager (19) , Customer Success Manager (19) , Manager (14) , Marketing (13) , Implementation Manager (12) , Senior Software Engineer (12) , Anonymous (8) , Enterprise Account Executive (8) , Sales Development Representative (6) , TSE I (6)

What are the pros of working at iCIMS according to real employee reviews?

"The people and culture are great." ((in 94 reviews)); "Great people to work with in my team then and my Director at the time in EMEA was tremendously supportive." ((in 76 reviews)); "Benefits are good" ((in 61 reviews)); "The work life balance is good" ((in 45 reviews)); "Everyone I met was friendly and professional and genuinely seemed to enjoy working there." ((in 27 reviews))

What are the cons of working at iCIMS according to real employee reviews?

"Management is poor" ((in 26 reviews)); "Inexperienced managers aren't developed and often manage their teams into the ground." ((in 22 reviews)); "Frequent layoffs and restructuring (RIFs) create uncertainty." ((in 15 reviews)); "low salaries (but they say they're competitive)" ((in 11 reviews)); "Sales is favored by upper management over other departments." ((in 10 reviews))

What are employees saying about iCIMS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iCIMS layoffs and their outlook for job security at iCIMS in 2026.

What are the top reviewed iCIMS locations?

Holmdel , Matawan , Denver , New York , Hazlet , San Jose , Jersey City , New Brunswick , San Francisco , Philadelphia , Edison , Newark , Dallas , Atlanta , Allentown , Asbury Park , Bradley Beach , Elizabeth , Freehold , Keyport , Oceanport , Old Bridge , Piscataway , Toms River , Birmingham , Charlotte , Winston-Salem , Texas City , Nashville , Indianapolis

iCIMS reviews

3.1

49% would recommend to a friend

(793 total reviews)

Jason Edelboim

55% approve of CEO

29% positive business outlook

Ratings by category

3.7

Work/Life balance

3.4

Diversity & inclusion

3.2

Culture & values

3.2

Compensation and benefits

2.9

Career opportunities

2.5

Senior management

iCIMS has an employee rating of 3.1 out of 5 stars, based on 793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iCIMS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

793 reviews

2.0

Nov 27, 2024

Multiple layoffs

Renewals manager

Recommend

CEO approval

Business Outlook

Pros

Pay is decent Good work life balance

Cons

Multiple layoffs Lots of cooks in the kitchen Management over their heads Lots of meetings about nothing Managers with minimal to no experience Mangers brought in by other managers..nepotism. Several CEO's in less than 3 years No focus. They are a mess. Their values, which they claim is all about customers, etc...is just a word salad that they don't adhere by in anyway.

3.0

Aug 29, 2023

Deficient Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-One pro that usually goes unappreciated is the unsung heroes that go above and beyond for their customers and teams while treading water themselves (this includes some mid-level managers, support teams & developers) -Unlimited PTO -Learning experience

Cons

-Clear disconnect between service/support department and sales & upper level management -High turnover which is a clear distinguishing quality of the environment the company fosters -Knowledge gaps in training doesn't properly prepare you for the work environment you encounter...which you eventually learn from, but not w/o a lot of unnecessary & time-consuming obstacles

3.0

Nov 23, 2022

No Loyalty

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good product, good people to work with. New product releases to upgrade current customers with

Cons

No loyalty to their people. Second mass layoff in two years. At the drop of a dime, they will lay off their talent to save a buck, while simultaneously buying other companies in the same week. Management in more concerned about rehashing pipeline reports with their team multiple times each week than actually spending time closing business and improving their talent. Customer service is getting bad making it hard to renew customers.

Viewing 91 - 93 of 793 Reviews

Jobs at iCIMS

Sr. Sales Development Representative

Product Strategy Operations Associate

Events Marketing Specialist

Events Marketing Specialist

iCIMS

iCIMS reviews

Ratings by category

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Reviews by job title

Multiple layoffs

Deficient Environment

No Loyalty

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