iCIMS reviews

3.1

49% would recommend to a friend

(793 total reviews)
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Jason Edelboim

55% approve of CEO

29% positive business outlook

iCIMS has an employee rating of 3.1 out of 5 stars, based on 793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iCIMS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

793 reviews
1.0
Feb 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO and remote employment

Cons

No support from leadership, training is bare minimum, and everyone’s just trying to stay afloat it seems.

1.0
Nov 16, 2021

Absolute nightmare

Recommend
CEO approval
Business Outlook

Pros

They pay their Employees fairly well

Cons

- Understaffed - Have done a terrible job of integrating all the companies they've acquired

3.0
Jan 31, 2018
Recommend
CEO approval
Business Outlook

Pros

Smart People to Work With Great Product Outside of Compensation Shenanigans (See Below) Solid Benefits for a Company of this Size

Cons

Compensation Shenanigans-This year, the entire Account Management staff had the variable upside removed from their compensation. This cost all Account Managers some money, and their best and brightest were punished hardest. Instead, a flat bonus structure was tied to percentage of quota achievement. They rolled out quotas at the END of January, and sure enough, everyone's quota was either doubled or increased in the realm of 75%. The best sellers were punished the hardest due to "historical performance" of their accounts. Despite removing variable compensation, they are now asking their customer sales team to work twice as hard. This sort of a reduction in compensation rewards is not unique to this year, but has been a consistent theme of customer sales over the years. They have found multiple ways to carve out exceptions and reductions to Account Management and Customer Sales pay. Whiplash changes from Senior Management, year after year. Major changes in strategy, goals, role definitions. Treatment and policy on remote employment is inconsistent. Remotes hired and told they have no opportunity for advancement due to their remote status. Shiny New Corporate HQ is freezing Director Level is a carousel of turnover across the business Core products have not been meaningfully changed in 3 years despite the increases in sales quotas.

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iCIMS Response
8y
Hi, we’re sorry to hear about your concerns regarding compensation, which we routinely benchmark and reevaluate to ensure that we adequately compensate employees. For account managers, we still offer a variable plan with significant upside potential, while we increased average base salaries by 22 percent. Rather than quotas, we base the plan on objectives that hold employees to attainable numbers that most of them typically outperform. For any further concerns, we strongly encourage communication with your manager.
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Glassdoor has 866 iCIMS reviews submitted anonymously by iCIMS employees. Read employee reviews and ratings on Glassdoor to decide if iCIMS is right for you.