iHerb Software Developer reviews

3.5

96% would recommend to a friend

(29 total reviews)

Emun Zabihi

99% approve of CEO

93% positive business outlook

Software Engineer/Developer employees have rated iHerb with 3.5 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Software Engineer/Developer professionals have a good working experience there. iHerb is rated in line with the average (within 1 standard deviation) by Software Engineer/Developer professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

29 reviews
1.0
Jan 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Good health benefits. iHerb generally pays above average in the Orange County market.

Cons

An uncomfortable issue at iHerb is there is no sense of unity in the company culture. iHerb is privately Persian owned and the culture at iHerb is the core Persian group mainly interact with their own group and often speak in Farsi to each other. Perhaps there is a familiarity in speaking in their mother tongue but the facts are: 1) There is a core Persian group, 2) They often speak in their own language, 3) Having a core group in a company speaking in a different language will exclude other members of the team. Another issue this causes in the culture at iHerb is the obvious allowances that the core Persian group have which other employees do not have. One of the main allowances is in flexibility of work hours. There have been reminders from management that breaks and lunch hours should be carefully watched, and employees are required to be at their desks 8 hours. (iHerb is NOT a "flexible hours, as long as your projects get finished" work culture, which is a common work culture in other companies.) However, the Persian team members aren't held to this same strict standard for work hours. The culture and perception that these behaviors have created at iHerb is that the Persians are the 'inside group', and everyone else are just employees. What I'm addressing is that the first step to improving a situation is to acknowledge it. Denying that this culture issue exists only hurts the company more by ignoring the cultural gap of those excluded.

avatar
iHerb Response
8y
Thank you for leaving feedback and we are delighted you are enjoying our health benefits and other amenities we offer. iHerb likes to pride itself on being a diverse company, and even though we have a management team from a similar background we have several team members of all different cultures, ethnicities and beliefs that also work in our office. Keeping a diverse workplace is what fuels growth and fosters conversation. If there are specific instances where you feel like employees are getting preferential treatment please take advantage of our open door policy, by speaking with one of the Team Leaders, Directors, or your friendly HR team.
2.0
Jan 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Good pay Nice office space if you like open offices Perks - coffee, snacks

Cons

-See some of the other reviews, the coding styles are that bad, but some are starting to improve. -CTO will write code or tell developers how they should write it, if the company had 2 developers that might be ok, but it just shows his inability to trust. -Despite the "unlimited vacation", requests are often denied, don't plan on taking a lot of holidays off. -In addition to the CTO writing code, some managers also write code. -Nepotism and Persian culture clashes at times with American values. -Loud office, you can hear any conversation across half the floor. -Upper management does not tell you what's going on or seem to have any vision for the future.

Viewing 28 - 29 of 29 Reviews

Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.