Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      iHerb

      Engaged Employer

      iHerb reviews

      3.8

      71% would recommend to a friend

      (768 total reviews)

      Emun Zabihi

      79% approve of CEO

      82% positive business outlook

      Ratings by category

      4.2

      Compensation and benefits

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Senior management

      3.8

      Career opportunities

      iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      768 reviews
      1.0
      Jul 24, 2020

      Nepotism rules.... Terrible culture

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free snacks Mouthwash in rest room

      Cons

      You must be Iranian to hope to have any trust You cannot advance if you're not Persian Back stabbing Family infighting at exec level Ceo is a caricature of a real ceo

      1.0
      Feb 12, 2020

      Hard Work, Very Little Praise

      Global logistics specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits. Got hot girlfriend out of it.

      Cons

      Soul crushing culture of blame and fear. I gave my heart and soul to this job but was consistently chewed out by management for things outside of my control. I began having panic attacks and trouble sleeping. My whole life has improved since leaving. I was quickly promoted and praised at my new job... I'm not incompetent after all! I make way more money and leadership can actually be nice and encouraging!

      avatar
      iHerb Response
      6y
      Thank you for sharing your experience with iHerb. We always appreciate constructive feedback and we’re sorry to hear that you had a negative experience at iHerb. We believe that it’s important to have a strong and mutually respectful relationship between employees and the management team, so it’s disappointing that you didn’t feel this was the case for you. We will take your feedback to our team to help improve our team dynamics. We wish you the best with all of your future endeavors
      1.0
      Apr 11, 2019

      Recent non-fake posts are spot on

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paycheck that clears, free drinks and fruit, decent office and friendly colleagues

      Cons

      As others have mentioned, this place is fear based and "do what you're told without questions asked" type of culture. Management does not value employees and will grind you up until it's time for your replacement. This definitely isn't a long term gig and recommend seasoned professionals to look elsewhere for a quality job. A lot of colleagues I know are not happy with things and are actively searching to get out. If you're cool with executing whatever they want without having an opinion, working OT frequently without pay and an overall drab environment, by all means this is your place. Otherwise, keep looking and find a better gig for yourself.

      avatar
      iHerb Response
      7y
      It disappointing to hear that you are not pleased with your working environment. As iHerb continues to evolve, changes will continue as we position the business for growth. However, we have great empathy and patience as an organization, in regards to our current team member’s contributions to the overall business’s adaptation. We encourage our current team members to connect with their Management and/or H.R teams to address any concerns in an effort to find resolution.
      Viewing 31 - 33 of 768 Reviews
      Related searches: iHerb jobs | iHerb salaries | iHerb benefits | iHerb interviews
      ReviewsiHerb reviews

      Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.