Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 806 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 73% of employees would recommend working at iHerb to a friend and 81% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

73% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"Benefits are great and we can finally WFH." ((in 80 reviews)); "Good pay and the job was easy" ((in 47 reviews)); "Great people to work with and for." ((in 46 reviews)); "Great Leaders and team members to work with." ((in 22 reviews)); "The team is great and shifts are flexible" ((in 18 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "Newer technology managers have started to create a no" ((in 14 reviews)); "They show too much favoritism to certain people" ((in 13 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 12 reviews)); "Nepotism is big here." ((in 10 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

73% would recommend to a friend

(768 total reviews)

Emun Zabihi

81% approve of CEO

81% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Compensation and benefits

4.0

Culture & values

3.9

Work/Life balance

3.9

Senior management

3.8

Career opportunities

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

768 reviews

4.0

Apr 14, 2025

Work-life balance

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Work-life balance is essential for maintaining overall well-being and productivity. It allows individuals to manage their time effectively between work responsibilities and personal life, reducing stress and preventing burnout. Achieving a good balance can lead to increased job satisfaction, better mental health, and improved relationships with family and friends. It also encourages a healthier lifestyle, as individuals have more time to engage in physical activities, hobbies, and relaxation. Employers benefit too, as employees with a balanced life are often more motivated, efficient, and loyal, leading to a positive work environment and reduced turnover rates.

Cons

A lower salary can lead to financial stress, making it difficult to cover basic living expenses and save for the future. It may also affect your ability to enjoy leisure activities or invest in personal development. Additionally, a lower salary might impact your motivation and job satisfaction, potentially leading to decreased productivity and career growth opportunities.

iHerb Response

1y

Thank you for sharing your experience at iHerb! We truly appreciate your feedback and are thrilled to hear about the aspects of our company that you enjoy. We’re committed to fostering a supportive and rewarding workplace, and it’s great to know that our efforts are making an impact. If you have any additional insights or suggestions, we’d love to hear them. Wishing you continued success in your career!

5.0

Apr 1, 2025

So proud to work for this company

Global logistics specialist

Recommend

CEO approval

Business Outlook

Pros

The hiring and onboarding process was very organized and smooth, great benefits, and supportive team with peaceful and respectful culture. The company really cares about its employees. iHerb is making a real difference in the world, and I am so proud to be a part of it!

Cons

Honestly I cannot think of anything

iHerb Response

1y

Thank you for sharing your experience at iHerb! We truly appreciate your feedback and are thrilled to hear about the aspects of our company that you enjoy. We’re committed to fostering a supportive and rewarding workplace, and it’s great to know that our efforts are making an impact. If you have any additional insights or suggestions, we’d love to hear them. Wishing you continued success in your career!

5.0

Mar 25, 2025

Heyy

Metarial handler

Recommend

CEO approval

Business Outlook

Pros

Fun time working and stuff

Cons

Not as fun a time working and stuff

iHerb Response

1y

Thank you for sharing your experience at iHerb! We truly appreciate your feedback and are thrilled to hear about the aspects of our company that you enjoy. We’re committed to fostering a supportive and rewarding workplace, and it’s great to know that our efforts are making an impact. If you have any additional insights or suggestions, we’d love to hear them. Wishing you continued success in your career!

Viewing 34 - 36 of 768 Reviews

Jobs at iHerb

Category Manager (Bath & Personal Care)

Pricing Data Scientist

Software Development Intern

iHerb

iHerb reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Work-life balance

So proud to work for this company

Heyy

Jobs at iHerb

iHerb reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at iHerb

iHerb reviews FAQs