Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 805 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 73% of employees would recommend working at iHerb to a friend and 81% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

73% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"New 401K and medical benefits are great." ((in 82 reviews)); "Good pay and the job was easy" ((in 51 reviews)); "Great people to work with and for." ((in 43 reviews)); "Great Leaders and team members to work with." ((in 20 reviews)); "The team is great and shifts are flexible" ((in 19 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "Newer technology managers have started to create a no" ((in 15 reviews)); "They show too much favoritism to certain people" ((in 13 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 11 reviews)); "poor communication and technical support" ((in 11 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What iHerb locations have received the highest employee ratings?

Riverside , Los Angeles , Easton , Elgin , Moreno Valley , Pasadena , Perris , Hebron

iHerb reviews

3.8

73% would recommend to a friend

(767 total reviews)

Emun Zabihi

81% approve of CEO

81% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Compensation and benefits

4.0

Culture & values

3.9

Work/Life balance

3.9

Senior management

3.8

Career opportunities

iHerb has an employee rating of 3.8 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

767 reviews

5.0

Apr 16, 2025

Thank You For The Gift

Forklift operator

Recommend

CEO approval

Business Outlook

Pros

very nice of the company to appreciate there employees.

Cons

there is no Cons, about IHERB.

iHerb Response

1y

Thank you for sharing your experience at iHerb! We truly appreciate your feedback and are thrilled to hear about the aspects of our company that you enjoy. We’re committed to fostering a supportive and rewarding workplace, and it’s great to know that our efforts are making an impact. If you have any additional insights or suggestions, we’d love to hear them. Wishing you continued success in your career!

5.0

Apr 14, 2025

Great Company, Lots of Opportunity for growth.

Sr. operations specialist

Recommend

CEO approval

Business Outlook

Pros

Room for growth Great Pay Great Benefits Remote job Job expectations clear

Cons

Changes to internal systems and processes could be communicated better. But I do appreciate the fact that they want to constantly improve our internal processes.

iHerb Response

1y

Thank you for sharing your experience at iHerb! We truly appreciate your feedback and are thrilled to hear about the aspects of our company that you enjoy. We’re committed to fostering a supportive and rewarding workplace, and it’s great to know that our efforts are making an impact. If you have any additional insights or suggestions, we’d love to hear them. Wishing you continued success in your career!

4.0

Apr 14, 2025

Work-life balance

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Work-life balance is essential for maintaining overall well-being and productivity. It allows individuals to manage their time effectively between work responsibilities and personal life, reducing stress and preventing burnout. Achieving a good balance can lead to increased job satisfaction, better mental health, and improved relationships with family and friends. It also encourages a healthier lifestyle, as individuals have more time to engage in physical activities, hobbies, and relaxation. Employers benefit too, as employees with a balanced life are often more motivated, efficient, and loyal, leading to a positive work environment and reduced turnover rates.

Cons

A lower salary can lead to financial stress, making it difficult to cover basic living expenses and save for the future. It may also affect your ability to enjoy leisure activities or invest in personal development. Additionally, a lower salary might impact your motivation and job satisfaction, potentially leading to decreased productivity and career growth opportunities.

iHerb Response

1y

Thank you for sharing your experience at iHerb! We truly appreciate your feedback and are thrilled to hear about the aspects of our company that you enjoy. We’re committed to fostering a supportive and rewarding workplace, and it’s great to know that our efforts are making an impact. If you have any additional insights or suggestions, we’d love to hear them. Wishing you continued success in your career!

Viewing 31 - 33 of 767 Reviews

Jobs at iHerb

Category Manager (Bath & Personal Care)

Pricing Data Scientist

Merchandising Operations Specialist

Merchandising Operations Specialist

iHerb

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Thank You For The Gift

Great Company, Lots of Opportunity for growth.

Work-life balance

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