Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 806 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at iHerb to a friend and 82% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

71% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"Benefits are great and we can finally WFH." ((in 83 reviews)); "Good pay and the job was easy" ((in 53 reviews)); "Great people to work with and for." ((in 46 reviews)); "Great Leaders and team members to work with." ((in 21 reviews)); "The team is great and shifts are flexible" ((in 19 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 12 reviews)); "Newer technology managers have started to create a no" ((in 12 reviews)); "Nepotism is big here." ((in 10 reviews)); "The long hours and on my feet" ((in 10 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (768 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews

3.0

Jan 30, 2021

OK place to work - horrible leadership

Desktop support technician iii

Recommend

CEO approval

Business Outlook

Pros

Good Pay, profit sharing, and bonuses

Cons

Bad and constantly changing leadership

iHerb Response

5y

Thank you for your review! We're glad to see you list compensation as a part of your positive experience. As a growing organization, we know that changes can happen. We take your feedback to heart and will share it with the appropriate teams.

4.0

Jan 29, 2021

Good for a warehouse job

Warehouse material handler

Recommend

CEO approval

Business Outlook

Pros

The people are nice and helpful

Cons

Long hours, on your feet all day

iHerb Response

5y

Thanks so much for your review! We're glad to hear that you're enjoying your job experience as a warehouse employee at iHerb!

2.0

Jan 26, 2021

Disappointed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

there is a lot of room for growth and decent compensation

Cons

Depends on team and management but for me high level management is not well versed with engineering. A lot of decisions are made by "favorites" rather then experienced engineers. High turn over No design or planning Testing severely lacks No CD/CI, No UT Spaghetti code wazoo, and it keeps getting bigger Lack of planning leads to code monkeying ("Fix that bug, Ohh look A new bug") Pull Requests Rubber Stamping buffet Put simply you ain't going to walk into a clean room and you won't be able to clean it all the way because your room mate does not care about cleaning

iHerb Response

5y

Thanks so much for your review! We understand your thoughts and opinions on our management in the engineering department. We're always looking for ways to improve, so we will make sure we bring your feedback to the appropriate teams.

Viewing 532 - 534 of 768 Reviews

Jobs at iHerb

IT Support Specialist I

IT Support Specialist I

Software Development Intern

iHerb

iHerb reviews

Company ratings over time

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OK place to work - horrible leadership

Good for a warehouse job

Disappointed

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