iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews
3.0
Dec 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Decent pay for the work. Night shift management/supervisors are good people who push you to be your best but also treat you fairly. Time off allowance. The growth potential is pretty good. They tend to prefer to hire within the company as opposed to looking outside of the company thus giving individuals opportunities they wouldn't normally be given. All in all I think its a good learning experience but not a great long term job unless you have friends in upper management. Culture.

Cons

Night shift management/supervisors/leads are good people. who are torn between what's best for their employees and what is expected of them from the local upper management team that is under qualified and hired simply because of who they knew now what they knew. Mandatory OT can be overwhelming at times. One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay. They will hire anyone, and I mean anyone that walks in the door. With some hiring managers your know how and desire to learn don't matter if your competing for a higher paying job with one of their friends. Its like high school at times with the amount of gossip and trouble making occurring.

5.0
Dec 15, 2020
Recommend
CEO approval
Business Outlook

Pros

- Incredibly fast growing - Major changes in the leadership across all departments - Multiple employee-focused initiatives - Employer paid medical (including family) - Good compensation

Cons

- Incredibly fast growing with shifting priorities - No unlimited PTO - Not enough transparency

5.0
Dec 15, 2020
Recommend
CEO approval
Business Outlook

Pros

One of the best teams and companies I've worked at! In my tenure here, I've met fabulous mentors I genuinely feel like my managers and superiors care about their employee's growth and professional development through coaching, constant feedback, and education reimbursement program. There are plenty of new initiatives in the work to be excited about, especially in the next two years. Overall, team members are always available to collaborate with different departments on projects and initiatives without hesitation. And of course, our diversity: iHerb has almost an equal ratio of female/male and this is also shown in our leadership team. In addition, we have a multi-generational workforce and folks from all over the state and world with various backgrounds. Most importantly, iHerb cares about our wellbeing through 100%-paid on our monthly premiums for health insurance, health challenges, gym-access (when open), fitness classes, and healthy snacks. As we're moving towards a flexible workplace (remote but with plans on open offices and shared spaces), I have been able to work from home with a monthly allowance to cover my expenses and an additional annual reimbursement plan starting next year. Looking forward to iHerb's growth and my personal development there!

Cons

-Growing pains but not a deterrent -Can be clique-y depending on team/department -Depts have varying operations / culture which can create silos

Viewing 544 - 546 of 768 Reviews

Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.