iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews
1.0
Apr 20, 2020

Same as the other reviews.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pays good but thats about it

Cons

Everything else everyone else post

avatar
iHerb Response
6y
Thank you for your feedback. We are sad to hear about your experience and want to assure you that iHerb Elgin values the opinions of our team members. We hope you were able to participate in our internal surveys and monthly focus groups to share more on how we can better ourselves. We care about our employees and are always interested in learning about opportunities for improvement.
5.0
Apr 10, 2020

My experience here has been positive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People, events, work/life balance, snacks

Cons

not usually open to WFH

1.0
Mar 12, 2020

Worst Place So Far

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free snacks, nice gym, good variety of experience

Cons

Terrible leadership, people are SO disposable here. Extreme secrecy at the top. All the C-level Suite is related. Like literally they are all cousins and in-laws, promote each other, get 1 Million dollar bonuses, and everyone else is treated poorly. Listen to the reviews and don't do it. If you do, have a backup plan at ALL times in case they fire you. I've seen many people get yelled at and threatened. I've seen many managers let go and replaced, let go and replaced. Last year they expanded and told us they were growing quickly, and then suddenly fired 30 people in a day. Turned out all the people they hired were just replacements for the ones they were planning to let go. Be smart people, there's a lot of jobs out there.

avatar
iHerb Response
6y
Thanks for your review and for sharing your experience with us. We have previously addressed the layoffs that took place over a year ago in other reviews. Unfortunately, layoffs and reorganizations are part of the growing pains of business. We realize that iHerb is not the place for everyone and we are happy that you were able to find another opportunity where you can flourish.
Viewing 577 - 579 of 768 Reviews

Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.