iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews
1.0
Aug 17, 2019
Recommend
CEO approval
Business Outlook

Pros

* free snacks * free gym * good salary

Cons

* CTO & Directors are trying to fool the CEO and President * Worst Engineering decisions and engineering leaders * CTO needs to do once a month Engineering huddle and hear out from other talented people and not blindly rely on his director allies * CTO and Directors skills highly poor *get a CTO from competitive e-commerce business to save your company * Engineering cannot fix basic problems iHerb has a good potential and business can increase 4 fold if they fix the middle management which is taking benefit of CEO & President. They need not rely blindly on the reasoning given by Engineering heads. If this company does not fix its Engineering it is going down the drain.. all family business which took years to build will be gone

5.0
Aug 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Diversity community, great work-life balance, nice senior management

Cons

Overall, I love this company

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iHerb Response
6y
Thank you so much for taking the time to share your feedback. We are delighted you are enjoying your iHerb team member experience!
1.0
Aug 2, 2019

Supervisors played favoritism

Recommend
CEO approval
Business Outlook

Pros

Having 3 days off was good

Cons

Supervisors played favoritism and treated employees as if we are garbage.

avatar
iHerb Response
6y
Thank you for your feedback. In line with our Guiding Principles, we develop and hire the best, and have continued to do that since the launch of our Elgin facility. It is very important to us that once team members are hired that we do our utmost to ensure they are engaged in their work and are respected at all times. Since you noted that you are a current iHerb team member, we would love to have the opportunity to learn more from you and to understand your perspective. Therefore, we encourage you to talk to a local management representative to discuss your concerns in more detail. We will do our best to resolve any issues brought to our attention.
Viewing 598 - 600 of 768 Reviews

Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.