Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 806 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at iHerb to a friend and 82% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

71% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"Benefits are great and we can finally WFH." ((in 80 reviews)); "Good pay and the job was easy" ((in 56 reviews)); "Great people and Awesome team work." ((in 45 reviews)); "Great Leaders and team members to work with." ((in 19 reviews)); "For example, they introduced a process that trickled down company goals to the employees which is great motivation for team members." ((in 18 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "Newer technology managers have started to create a no" ((in 15 reviews)); "Less Favoritism, the company has improved though." ((in 15 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 12 reviews)); "Nepotism is big here." ((in 11 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (768 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews

1.0

Sep 19, 2019

Horrible

Material handler

Recommend

CEO approval

Business Outlook

Pros

Good amount of hours if your willing to work like a dog thru the agency...

Cons

Harassment if your not Mexican Discrimination Hr does nothing but side with “green shirts” Iherb employees instead of protecting the ones being harassed.

iHerb Response

6y

Thank you for sharing your thoughts about your time here at iHerb. I'm sorry you didn't have a great experience during your time here. Its important for us to maintain a diverse and inclusive culture that values all team members, contract or otherwise, voices. We take every complaint that is brought to our attention seriously and investigate/close out with appropriate actions. As these investigations are protected for privacy, I can assure you we take the necessary time to gather and interview parties involved so that we can maintain a professional and thoughtful approach to the situation. We are working hard to ensure any and all concerns are brought forward and have multiple avenues that are available to all team members. If there is additional detail or information you would like to provide, please feel free to contact our hot line at (833) 970-0001. All calls are anonymous and kept confidential so we'd appreciate if you can provide additional information.

3.0

Sep 9, 2019

The Smart Leave, Lucky Get Fired, Stupid Stay.

Engineer

Recommend

CEO approval

Business Outlook

Pros

There are no shortages of surprises that keep you on your toes and everyone entertained, as long as one of those surprises isn't you getting fired or demoted (but most likely it was your colleague who was though). There is a beach volleyball court outside where you can watch Verizon employees play for 2 hours a day while you contemplate where your career went wrong. Sometimes the only thing that gets you through the day is the hope that one day when you get your severance package, you'll finally join them for some volleyball! If you have commitment issues then you don't have to worry, your friends and coworkers won't be around too long for you to get attached. They occasionally hire some young cute co-eds, but you'll have to get in line after the President who will promote them to his "personal" project manager. There is a real-life robot wars arena in office! Just need to find robot engineers who still have all their fingers.

Cons

Can't really think of any real cons, except sometimes the cheese in the kitchen runs out too quickly.

iHerb Response

6y

Thank you so much for taking the time to share your feedback. Sifting through the sarcasm/humor, we can assure you and everyone else we don't have real-life robot wars or robot engineers. We are however working on exciting things which one of them is warehouse robotics. We definitely hope you are able to figure things out and get your career on track with us or another opportunity. One thing that will definitely help is focusing on learning and advancing your own trade skills and doing good work versus speculation about President, managers, or others.

1.0

Aug 24, 2019

EquityPay -Discriminatory Practices

Human resources

Recommend

CEO approval

Business Outlook

Pros

It depends on what you look like.

Cons

Pay equity, discrimination hiring practices, and SR. Management.

iHerb Response

6y

Thank you for the feedback. For a U.S. company, iHerb employs a very diverse base of people spanning many races and creeds; active team members hail from over 30 different countries. iHerb positions are regularly bench-marked to external salary surveys. If there are pay disparities, we work to address them. Regarding iHerb's recent team member survey results, the highest-rated area for the past two team member surveys (2017 and 2019) is, 'The people I work with treat me with respect.'

Viewing 595 - 597 of 768 Reviews

Jobs at iHerb

Software Development Intern

Global Logistics Team Lead

Principal Engineer - Mobile

iHerb

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Horrible

The Smart Leave, Lucky Get Fired, Stupid Stay.

EquityPay -Discriminatory Practices

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