Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 806 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at iHerb to a friend and 82% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

71% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"New 401K and medical benefits are great." ((in 84 reviews)); "Good pay and the job was easy" ((in 50 reviews)); "Great people to work with and for." ((in 43 reviews)); "The team is great and shifts are flexible" ((in 20 reviews)); "Great Leaders and team members to work with." ((in 19 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 14 reviews)); "Newer technology managers have started to create a no" ((in 13 reviews)); "The long hours and on my feet" ((in 10 reviews)); "poor communication and technical support" ((in 10 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews

4.0

Sep 15, 2016

Great place to work

Human resources administrator

Recommend

CEO approval

Business Outlook

Pros

The employees here at iHerb are great! There is a lot of teamwork and most of all everyone I have met is friendly and willing to help.

Cons

To be honest I'm to new to have an opinion (1 month at iHerb) , so far so good.

iHerb Response

9y

We are so pleased to hear from you! We agree that our iHerb team is a strong one and we have worked to build a sense of comradery and teamwork throughout the company. It’s wonderful to know that the staff is friendly and willing to help. In addition, we are pleased that you feel appreciated and we are always looking for new ways to praise high-level work. Since you are relatively new, please don’t hesitate to reach out to management if any issues arise.

4.0

Mar 18, 2016

Pay is good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast paced, great location

Cons

Supervisor favor their own race

iHerb Response

9y

While the HR team is happy to hear that the pay was good while you worked at iHerb, we are sorry that you had a negative experience with a supervisor. HR takes all complaints seriously. Our Viewpoint Program was developed specifically so that managers could hear suggestions from all team members, and we mandate that the managers respond to each person. In addition, HR has an “Open Door” policy in which any team member can confidentially express a concern.

5.0

Jan 15, 2016

Lots of opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

iHerb is a great place for growth given that they are one of the few companies in the online retail space that has been in operation for 20 years. The management is open to feedback and collaboration and gives you the opportunity to show them your skills for continual process improvement. All employees are rewarded for their hard work and dedication in many ways. The wonderful benefits go above and beyond what many others offer.

Cons

There are not many cons to speak of. Any con that is present is acknowledged and is reviewed through the HR and Management teams and if a possible solution is available that benefits the employee and the company, it is acted upon.

Viewing 697 - 699 of 768 Reviews

Jobs at iHerb

Software Development Intern

Sr. Manager, Localization and Content

Global Logistics Team Lead

Pricing Data Scientist

iHerb

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