Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 806 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at iHerb to a friend and 82% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

71% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"Benefits are great and we can finally WFH." ((in 83 reviews)); "Good pay and the job was easy" ((in 51 reviews)); "Great people to work with and for." ((in 45 reviews)); "The team is great and shifts are flexible" ((in 23 reviews)); "Great Leaders and team members to work with." ((in 18 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "Newer technology managers have started to create a no" ((in 14 reviews)); "Less Favoritism, the company has improved though." ((in 13 reviews)); "poor communication and technical support" ((in 12 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 11 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Senior management

3.8

Career opportunities

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

768 reviews

5.0

Nov 7, 2017

THE WORK PLACE

Mod picker

Recommend

CEO approval

Business Outlook

Pros

They have you work in just about every station in the warehouse..you get train. In the proper manner and treated with respect..

Cons

If you a new comer then youll always come acrosd acouple of co worker who refuse to give you any advice or help your first couple of days,

5.0

Sep 19, 2017

Customer Service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Very diverse and supportive team -Empowerment allows you to really help customer and address all their issues - Great starting point for your career in Iherb. - New director is incredible. Your concerns will be heard. He creates exciting environment and he is very accessible, that's what middle management in other departments is lacking. - Management in this team is the best. They're very professional. If you have any questions they'll go extra mile to answer them. - Team members are treating each other with respect and always ready to help, it creates very friendly atmosphere. It's more about finding solutions and facing problems than looking for someone to blame. -Loyalty to the department and to the company is unbeatable. -Our CEO is the best!

Cons

None I can think of right now

iHerb Response

8y

We are elated that your experience at iHerb has been great so far. If you can think of anything that we can do to further improve your work experience please let us know.

1.0

Aug 21, 2017

Nepotistic cauldron of lies

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No pros. This place should be out of business. You will definitely be the smartest person in the company.

Cons

iHerb has a habit of tricking good people to join their organization. Please read all negative comments before making a decision about joining this company. As mentioned in other posts, iHerb will try to bury negative reviews with fake reviews. Note dates of negative reviews vs positive reviews. Don't make the same mistake many of us already made.

iHerb Response

8y

We're disappointed to hear you're unhappy with your experience at iHerb. We're committed to making iHerb an exceptional place to work. If you are a current employee, we urge you to discuss any grievances or concerns with your manager or HR; we have an open door policy. We also encourage all our employees to complete our employee surveys so we can make sure everyone is being treated fairly and with respect. If there is anything else we can do as an organization please don't hesitate to utilize the resources available to you.

Viewing 700 - 702 of 768 Reviews

Jobs at iHerb

Category Manager (Bath & Personal Care)

Software Development Intern

Growth Marketing Specialist (N. America)

Sr. Manager, Localization and Content

iHerb

iHerb reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

THE WORK PLACE

Customer Service

Nepotistic cauldron of lies

Jobs at iHerb

iHerb reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

iHerb reviews FAQs

Jobs at iHerb