iHerb reviews

3.8

73% would recommend to a friend

(768 total reviews)

Emun Zabihi

81% approve of CEO

81% positive business outlook

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews
5.0
Apr 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Good communication and great employee incentives. Truly care about providing the best work environment. Strong management that supports a good and positive culture. You truly feel and know your part of a team.

Cons

None at this time to share

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iHerb Response
9y
Stellar!! We are pleased that your experience so far has been a great one. Our goal is to remain transparent and diligent in our combined efforts to align all business units in the goal of creating, and maintaining, an "Awesome Company Culture." Thank you for your advice, it is certainly appreciated and will not fall on deaf ears. Thank you for joining the iHerb team.
4.0
Apr 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Clean, climate controlled warehouse environment with a focus on using technology to improve the customer experience. Management appears to be very accessible and is open to new ideas and perspectives.

Cons

Changes can occur quickly and with little notice. Overtime demands can be sporadic and extended.

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iHerb Response
9y
We are so pleased to hear that you also enjoy working in our beautifully designed ergonomic environment. We take great pride in offering a temperature controlled facility in addition to Managers that are attentive to their hardworking team members. We defiantly hear your improvement feedback and will ensure that we pass this along to the appropriate business unit. Although, very inconvenient, it is a great sign to our employees that our business is and has been in rapid growth mode for over ten years now.
5.0
Apr 6, 2017
Recommend
CEO approval
Business Outlook

Pros

I’ve been working for iHerb for a little less than six months, but what I have seen so far is that this is a great company to work for. - Great work/life balance - Great leadership and levels of management - Company is growing at a rapid pace opens opportunity for growth - Incredible team members that work well together - Amazing work environment - Great benefits

Cons

I don't have anything. Management keep up the good work.

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iHerb Response
9y
WOW!!! We are in awe of your generous feedback. The healthy work/life balance is key to the overall health and success of our team members. We understand that you are more then just an employee of iHerb and are sensitive to your responsibilities and commitments in your personal life as well. It is our pleasure to have you on the team and we look forward to watching you flourish in the coming years.
Viewing 718 - 720 of 768 Reviews

Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.