iHerb reviews

3.8

73% would recommend to a friend

(768 total reviews)

Emun Zabihi

81% approve of CEO

81% positive business outlook

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews
5.0
Apr 5, 2017

Customer Service Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good PTO and flexible hours

Cons

poor communication and technical support

avatar
iHerb Response
9y
Thank you for your feedback! We love that you also appreciate the healthy work/life balance that iHerb provides. Our team members are near and dear to the heart of the company. It is however, disheartening to hear your feedback regarding your feelings toward communication and technical support. We will ensure that this is addressed with the correct business unit and acted upon accordingly.
5.0
Apr 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Experienced Executive Management and Caring Organization

Cons

Infrastructure and Internal Processes Can Be Improved

avatar
iHerb Response
9y
Thank you for your feedback. Your suggestions will be addressed to ensure we, as an organization, always work towards continuous and optimal improvement.
5.0
Apr 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to grow as a professional and learn within this industry. Great workplace, Great hours.

Cons

I can't think of any.

avatar
iHerb Response
9y
Thank you for your feedback. We are so delighted to have you as part of the iHerb family.
Viewing 721 - 723 of 768 Reviews

Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.