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      iHerb

      Engaged Employer

      iHerb reviews

      3.8

      73% would recommend to a friend

      (768 total reviews)

      Emun Zabihi

      81% approve of CEO

      81% positive business outlook

      Ratings by demographic groups

      iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      768 reviews
      3.0
      Oct 27, 2016

      Customer Service Representative

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Owner was Great ... treated all employees the same . Benefits were EXCELLENT !!!

      Cons

      Favoritism within the departments. Managers giving passes for scheduling fractions . Racism towards people of darker color .

      avatar
      iHerb Response
      9y
      Thank you for your valuable feedback. We are glad to hear that you thought the benefit package was excellent at iHerb. We also appreciate your favorable comments about the owner. At the same time, we are concerned about your statement about management behaving in ways that are not fair and show favoritism. We will follow up on these matters and are welcome to hear more information from you if you would like to provide it.
      3.0
      Oct 24, 2016

      Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A good company. For the most part they treat their hourly assoicates with respect.

      Cons

      The senior level management staff does not treat all members of management equally. If you are not one of favorites you often feel left out.

      avatar
      iHerb Response
      9y
      We are happy to hear that you feel team members are treated with respect and overall the Hebron facility is a good place to work. Regarding Senior Management not treating all members of management equally, this feedback will definitely be shared with this group so that they can ensure the remaining management team members do not feel this way. The intent of the senior Management team is to treat all levels of employees equally and with respect at all times. Thank you for your valuable feedback.
      1.0
      Sep 30, 2016

      Through Temp Agency

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Air conditioning, SOME neat co-workers

      Cons

      If you are a temp and clock in even a minute late, you will be penalized for it. Regardless if your supervisor says you get a 3 minute grace period. They will lie to you to keep their numbers up. They never call break on time. You should get 2 1/2 minutes before break is called, you're lucky if you even get one. If you leave before break is called by a lead or supervisor, they will pull you aside and talk down to you. They play favorites with the faster workers and tell other employees to favor them.

      avatar
      iHerb Response
      9y
      We are so sorry that you had a difficult experience while working for a temporary agency. Since you worked for the agency and not for iHerb, we recommend that having direct communication with the temp agency is key to a successful work experience.
      Viewing 730 - 732 of 768 Reviews
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      ReviewsiHerb reviews

      Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.