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      iHerb

      Engaged Employer

      iHerb reviews

      3.8

      73% would recommend to a friend

      (768 total reviews)

      Emun Zabihi

      81% approve of CEO

      81% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.2

      Compensation and benefits

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      768 reviews
      5.0
      Sep 16, 2016

      A healthy place

      Customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company cares about customers, is environmentally conscious and really organized.

      Cons

      Right now, I don't have any cons to mention.

      avatar
      iHerb Response
      9y
      We are delighted to read your review. Your observations about the company being environmentally conscious, caring to customers and really organized is such excellent feedback. This is truly what we have been striving for and your feedback that we are on the right track is great news! Since the company is experiencing rapid growth, there are many opportunities to expand within the company and we hope that this will benefit your career.
      4.0
      Sep 15, 2016

      Great place to work

      Human resources administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The employees here at iHerb are great! There is a lot of teamwork and most of all everyone I have met is friendly and willing to help.

      Cons

      To be honest I'm to new to have an opinion (1 month at iHerb) , so far so good.

      avatar
      iHerb Response
      9y
      We are so pleased to hear from you! We agree that our iHerb team is a strong one and we have worked to build a sense of comradery and teamwork throughout the company. It’s wonderful to know that the staff is friendly and willing to help. In addition, we are pleased that you feel appreciated and we are always looking for new ways to praise high-level work. Since you are relatively new, please don’t hesitate to reach out to management if any issues arise.
      5.0
      Sep 15, 2016

      CSR II

      Csr2
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment, team work, communication, modest and understanding bosses. Learning things everyday

      Cons

      Don't find any at the level of work, but the AC is always on and it's cold

      avatar
      iHerb Response
      9y
      Thank you for your wonderful review! We are very happy to hear that you like the environment, management and that there is good communication among the team. Learning new things keeps work interesting, so we hope you will continue to expand your skills. iHerb is experiencing rapid growth and with that comes added opportunity. We hope you will find this beneficial to your career. Regarding the air conditioning, we are working on changing the sensors so that they can better heat or cool certain areas of the building. We agree that some areas get quite chilly and we hope to have this resolved soon.
      Viewing 733 - 735 of 768 Reviews
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      ReviewsiHerb reviews

      Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.