Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 806 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 73% of employees would recommend working at iHerb to a friend and 81% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

73% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"Benefits are great and we can finally WFH." ((in 74 reviews)); "Good pay and the job was easy" ((in 52 reviews)); "Great people to work with and for." ((in 46 reviews)); "The team is great and shifts are flexible" ((in 26 reviews)); "Great Leaders and team members to work with." ((in 20 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "They show too much favoritism to certain people" ((in 16 reviews)); "Newer technology managers have started to create a no" ((in 14 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 12 reviews)); "poor communication and technical support" ((in 12 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

73% would recommend to a friend

(768 total reviews)

Emun Zabihi

81% approve of CEO

81% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (768 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews

2.0

Feb 4, 2016

No longer a great place to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free fruit and snacks is very nice. Clean and safe work environment.

Cons

There used to be alot of trust in employee talent and abilities. It's all about ego and saving a buck now. They will provide free fruit and snacks, but then treat their employees like 2nd class citizens. Poor communication from Managers.

iHerb Response

10y

I'm sorry to hear that you felt as though you were treated like a second class citizen. That is definitely not iHerb's vision. All team members add tremendous value.

2.0

Jan 28, 2016

Micro Managing Upper Management

Software engineer/developer

Recommend

CEO approval

Business Outlook

Pros

Good pay Nice office space if you like open offices Perks - coffee, snacks

Cons

-See some of the other reviews, the coding styles are that bad, but some are starting to improve. -CTO will write code or tell developers how they should write it, if the company had 2 developers that might be ok, but it just shows his inability to trust. -Despite the "unlimited vacation", requests are often denied, don't plan on taking a lot of holidays off. -In addition to the CTO writing code, some managers also write code. -Nepotism and Persian culture clashes at times with American values. -Loud office, you can hear any conversation across half the floor. -Upper management does not tell you what's going on or seem to have any vision for the future.

5.0

Jan 15, 2016

Lots of opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

iHerb is a great place for growth given that they are one of the few companies in the online retail space that has been in operation for 20 years. The management is open to feedback and collaboration and gives you the opportunity to show them your skills for continual process improvement. All employees are rewarded for their hard work and dedication in many ways. The wonderful benefits go above and beyond what many others offer.

Cons

There are not many cons to speak of. Any con that is present is acknowledged and is reviewed through the HR and Management teams and if a possible solution is available that benefits the employee and the company, it is acted upon.

Viewing 745 - 747 of 768 Reviews

Jobs at iHerb

Category Manager (Bath & Personal Care)

Software Development Intern

Growth Marketing Specialist (N. America)

Sr. Manager, Localization and Content

iHerb

iHerb reviews

Company ratings over time

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Reviews by job title

No longer a great place to work.

Micro Managing Upper Management

Lots of opportunity

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