Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 806 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 73% of employees would recommend working at iHerb to a friend and 81% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

73% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"Benefits are great and we can finally WFH." ((in 74 reviews)); "Good pay and the job was easy" ((in 52 reviews)); "Great people to work with and for." ((in 46 reviews)); "The team is great and shifts are flexible" ((in 26 reviews)); "Great Leaders and team members to work with." ((in 20 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "They show too much favoritism to certain people" ((in 16 reviews)); "Newer technology managers have started to create a no" ((in 14 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 12 reviews)); "poor communication and technical support" ((in 12 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

73% would recommend to a friend

(768 total reviews)

Emun Zabihi

81% approve of CEO

81% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (768 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews

2.0

Apr 21, 2016

Warehouse workers VS Office personnel

Material handler

Recommend

CEO approval

Business Outlook

Pros

Good pay, good benefits, easy job.

Cons

Obvious favoritism!!! No communication. They had a ball for everyone and they totally separated the warehouse employees from office employees, gave away great prizes but guess to who? The workers on the warehouse floor are the ones that work the hardest, they are the ones that keep this company moving. A warehouse employee starts at 11.00 an hour a secretary that takes phone calls all day 16.00. Oh and no A/C it's a "controlled" environment in the warehouse, when your sitting yes it's comfortable but not when your working, moving, lifting.. Etc

iHerb Response

10y

We are pleased that you like the pay and benefits at iHerb. iHerb is one of the very few Distribution Center’s in the Inland Empire that offer a climate controlled environment. iHerb prides itself on its numerous communication channels including: CCTV, company newsletter, team member meetings, and team member events, etc. We are not sure what you mean by the ‘ball’, but if you are referring to the Holiday event that took place in late January, this was a well-attended event by both warehouse and administrative team members. All team members who attended had their names entered into all of the major raffles. In addition, only warehouse team members were entered into a separate raffle based on the iRock incentive plan. We respect and appreciate all of our team members’ contributions.

1.0

Apr 10, 2016

Former IT Employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice Owner who cares about employees and takes the time to listen. Free drinks and Fruit. Most employees are great hardworking people.

Cons

HR does not take the time to listen to employee issues. Especially when they are with one of the horrible Middle Eastern Directors who take micro management to a whole new level. You say you want to hire "the best employees who have years of experience in the field" yet when you bring them in you micro manage them to the point that it is a hostile and stressful work environment. Before I left I spoke with several people (management and non-management) who shared the same feelings and want out as well.

iHerb Response

10y

iHerb's HR Team takes all concerns seriously and works closely with managers and directors to ensure we continually develop together, listening to our team members and addressing concerns. iHerb takes its Open Door Policy very seriously and investigates all concerns. We also address concerns submitted anonymously through our Viewpoint Suggestion Program. iHerb is proud of its rich diversity among all levels and departments. iHerb seeks to hire the best professionals from a variety of backgrounds as we believe diversity positively enhances our business culture and positions us to best serve our customers and community.

4.0

Mar 18, 2016

Pay is good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast paced, great location

Cons

Supervisor favor their own race

iHerb Response

9y

While the HR team is happy to hear that the pay was good while you worked at iHerb, we are sorry that you had a negative experience with a supervisor. HR takes all complaints seriously. Our Viewpoint Program was developed specifically so that managers could hear suggestions from all team members, and we mandate that the managers respond to each person. In addition, HR has an “Open Door” policy in which any team member can confidentially express a concern.

Viewing 742 - 744 of 768 Reviews

Jobs at iHerb

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Software Development Intern

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iHerb

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Former IT Employee

Pay is good

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