iHerb Software Developer reviews

3.5

96% would recommend to a friend

(29 total reviews)

Emun Zabihi

99% approve of CEO

93% positive business outlook

Software Engineer/Developer employees have rated iHerb with 3.5 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Software Engineer/Developer professionals have a good working experience there. iHerb is rated in line with the average (within 1 standard deviation) by Software Engineer/Developer professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

29 reviews
3.0
Jun 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits, including a 401k with 4% employer match that's immediately 100% vested. The office was nice while we had it, with gym and snacks and a nice location in Irvine. Co-workers are cool, and the pay is good I think. The work is completely remote now, which is nice if you're into that. There are lots of smart engineers here working on building things on a big scale, and your output has a clear impact on the business. If you're smart and work hard you can make a difference.

Cons

Management is always on people's backs to meet arbitrary deadlines and push out the quickest most mediocre versions of the products they want, which is a waste of all the brilliant engineers and chips away at morale. As a result there's always something burning in production, and being on-call is like getting thrown into a fire. The tech debt is tremendous and makes new development more tedious than it should be. Layoffs are frequent, and it's clear that the company prefers to offload more work to developers overseas. Nepotism is the rule with upper management, not the exception. Overall direction of the company rarely gets communicated to the workers on the ground.

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iHerb Response
4y
We appreciate your feedback and your detailed review. Our employee’s feedback is crucial, and we take it very seriously. We will make sure we bring this to upper management's attention.
4.0
Feb 22, 2021
Recommend
CEO approval
Business Outlook

Pros

You get to use the latest technology. Because the teams are small you get to wear many hats and grow much faster than at a bigger company. You have much more opportunity for design choices and your choices directly affect the end product.

Cons

Poor planning by management. Random deadlines get dumped on developers and are expected to work extra to pull it off. Developers are the ones who support production, 24/7

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iHerb Response
5y
Thank you for your review! We're happy to hear you enjoy using our technologies. We appreciate your advice on our teams and we will make sure to send your feedback along.
5.0
Oct 1, 2020
Recommend
CEO approval
Business Outlook

Pros

I was part of the Outbound Team and to be hones its not bad at all. People were nice to me , there was no pressure saying that this has to be done tomorrow or anything. The salary was on par, only downside was that there is a lot of red tape.

Cons

Red Tape, no cellphone access

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iHerb Response
5y
Thank you for taking the time to provide feedback. We appreciate your input and are glad to hear about your overall experience at iHerb. We do have certain policies in place regarding access to mobile and cell phones as a matter of security. If you have any feedback to share on these policies, we would greatly appreciate an email to your HR representative.
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Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.