iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews
1.0
Aug 10, 2023

DO NOT COME HERE OR SEPT APPLY FOR THE RECOMMENDATIONS ROLE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

amazing views of the side of a mountain lots of free parking ev parking spaces a pool that no one ever seems to use elevators

Cons

DO NOT APPLY FOR THE PM RECOMMENDATIONS ROLE. They have gone through 3 PM's in the last 3 years. it's wild the CEO doesn't ever seem to understand it's importance but demands to know every detail and change (even though again, he doesn't understand it) at one point we had 3 PM's on one team and it was just such a hot mess of lack of leadership (the chief digital officer only knows how to take orders so she was no help in prioritizing) you will be working around clock and into late nights with teams in Shanghai. you're basically on call there will be excuses as to why they never pay out a bonus yet the company is profitable year over year. phantom shares? never will be actually an existing thing. you'll have better luck getting a date with Dolly Parton

5.0
Aug 1, 2023

Great place to work!

Recommend
CEO approval
Business Outlook

Pros

Work is not hard to do. No heavy lifting, heaviest items being around 3-5 pounds. Friendly and encouraging staff who are invested in your professional development.

Cons

IT communication is a nightmare, network issues prevalent. Overtime is spotty

Viewing 148 - 150 of 768 Reviews

Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.