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      impact.com

      Engaged Employer

      impact.com Customer Service Manager (CSM) reviews

      4.8

      100% would recommend to a friend

      (4 total reviews)
      avatar

      Dave Yovanno

      100% approve of CEO

      76% positive business outlook

      Ratings by category

      5.0

      Diversity & inclusion

      5.0

      Work/Life balance

      4.8

      Culture & values

      4.5

      Senior management

      3.8

      Career opportunities

      2.8

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      4 reviews
      5.0
      Jun 6, 2024

      Good work/life balance

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - My role offers great work/life balance - Company culture is great - The office is always stocked with snacks and goes out of their way to cater food twice a week - My manager is amazing to work with - I am able to grow in my role

      Cons

      - A bit underpaid - Bonus compensation is usually lower than promised or capped at making it hard to forecast your financial goals.

      Viewing 1 - 3 of 4 Reviews
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