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      impact.com

      Engaged Employer

      impact.com reviews

      3.6

      70% would recommend to a friend

      (377 total reviews)
      avatar

      Dave Yovanno

      84% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      impact.com has an employee rating of 3.6 out of 5 stars, based on 377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The impact.com employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      377 reviews
      2.0
      May 28, 2026

      Great People and Product, Failing Leadership Culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The People: The day-to-day team is easily the best part of this company. Middle management and individual contributors are incredibly smart, empathetic, and wonderful to work with. There is a genuine sense of camaraderie at the ground level. The Product: You are working on something truly viable. The product is incredibly solid, has great market potential, and is something you can actually feel proud to build and support. The Perks: Unlimited PTO and a hybrid office are massive benefits that are genuinely respected by your direct peers and managers, allowing for some work-life flexibility if/when you can grab it.

      Cons

      Directionless Senior Leadership: Executive leadership is a complete mess. They are chronically misaligned and seemingly incapable of agreeing on a unified strategy. As a result, priorities shift constantly, pulling teams in entirely different directions and constantly piling on chaotic, reactionary work. Culture Shift: While the company loves to preach a healthy, supportive culture, the reality at the top is the exact opposite. Management by Fear: The newest member of the senior leadership team is actively destroying the company culture and morale. They choose to lead through intimidation and dishonesty rather than inspiration and transparency. It has created a toxic ripple effect that is rapidly burning out the middle management layer.

      avatar
      impact.com Response
      3w
      Thank you for taking the time to share such thoughtful feedback. We're encouraged that you highlighted the strength of your colleagues, the quality of our product, and the flexibility our teams work hard to provide. At the same time, we're taking your concerns seriously. Alignment, transparency, and culture are critical to building a company where people can do their best work, and it's clear from your experience that we still have work to do. While we may not agree with every characterization, we recognize the importance of listening to consistent themes, learning from them, and continuing to improve how we communicate, lead, and support our teams. We appreciate your contributions and thank you for this feedback.
      4.0
      Dec 19, 2025

      Strong work life balance

      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of paid holidays and flexible PTO

      Cons

      Chaotic environment within Customer Success department. Lots of turnover in general at the senior level of the company

      Viewing 43 - 45 of 377 Reviews
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      Reviewsimpact.com reviews

      Glassdoor has 417 impact.com reviews submitted anonymously by impact.com employees. Read employee reviews and ratings on Glassdoor to decide if impact.com is right for you.