impact.com reviews

3.6

71% would recommend to a friend

(377 total reviews)
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Dave Yovanno

85% approve of CEO

63% positive business outlook

impact.com has an employee rating of 3.6 out of 5 stars, based on 377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The impact.com employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

377 reviews
1.0
Jul 18, 2017

Staff are not valued!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch and a casual work environment.

Cons

Very loud and disruptive! No flexibility in your hours! Management does not treat the staff well, and their opinions are not valued! Very little opportunity to move upwards! Office is way too small for the number of people working there! And no opportunity to learn new skills or grow as an employee! Terrible salaries!

2.0
Apr 4, 2017
Recommend
CEO approval
Business Outlook

Pros

A chance to work on a really advanced and diverse tech stack. The universe of problems requiring solutions is incredibly large and varied. No one day is the same.

Cons

Where to begin? -Senior management in Cape Town are incredibly immature, often seeking to solidify their own careers at the expense of juniors. Some senior developers have never actually been in sprint and only spend their time pointing out mistakes instead of assisting. They often end up holding grudges against the junior in the process. Public displays of anger are very common and normally followed by loud, aggressive, very public reprimands. -With the exception of a few, senior developers in the US are a nightmare to deal with. Do not respond to emails or IMs, do not perform code reviews on time so you have to work late consistently to meet deadlines. -Promises are made to clients but somehow do not filter down to the engineering team until a few weeks before deadline then everyone needs to scramble to get things done. - There is the problem of tech decisions being made in the US and everyone present failing to loop in the Cape Town team who must either implement,maintain or uphold such decisions. These things normally come as a surprise as you work on something that consistently breaks for a reason you cannot find out. -There is the consistent comparison to other developers and the consistent fear for the security of your job. It is not uncommon to be asked why you don't code more like so and so. No attempt is made to actually help you to get to so and so's supposedly superior level. Note that after I decided to interview with other companies, two of them said I was so good they doubled my starting salary. -There is the problem of too few Indians and very many chiefs. Transitioning to a different project involves multiple stressful disputes at the managerial level that often unnecessarily include the developer. -HR policies to protect minorities are not enforced. E.g there was an employee who refused to learn the names of black employees but consistently "mistook" them for the other black employees. -A large body of knowledge about the system is concentrated in the US and often one must slay giants to get the information they need to successfully complete a task. Generally, the US office employees cannot be bothered with sharing the necessary information and maintain a "superior" attitude towards the Cape Town office employees. -Salaries are below market standard and the advantageous-sounding OKR bonus is heavily taxed and does not equate to having a market standard salary.

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impact.com Response
9y
Thank you for taking the time to share your feedback. We take all input very seriously and are working to address the areas you have identified in your comments on Glassdoor. We do care deeply care about our employees’ experience and are constantly implementing improvements to enhance their time at work. Building a company is a team marathon and our aspirational goal is to make it successful for all the participants. If you’d like to continue this dialogue directly, please feel free to connect with us at confidential@impactradius.com.
1.0
Jan 17, 2017

Not worth it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High salaries and shares are available Interesting product that is disruptive to the market Some nice people e.g. american team try to be helpful

Cons

This is the kind of company where you don’t realise how bad it is until you get out. It’s okay whilst you are there and can even teach you some basic skills but is definitely not going to help you build a career. Reasons including; • I felt there was immature and unprofessional management, with no concept of how to nurture employees and get the best out of them. • No decorum - acting immature and nonchalant the entire time an employee is working for you gives off a bad impression and frankly destroys all credibility and opportunity for respect. • Despite having a good product, sales process is so incredibly weak, it doesn't allow the opportunity to show prospects the true value the solution can bring. Most deals are closed by offering discounts. Was told to lie about capabilities by the director. • Workplace bullying – from colleagues and management probably due to pressure from the top • No other benefits

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impact.com Response
9y
Thank your for your candid and constructive input. Your feedback is key to us becoming the company we aspire to be. Our goal is to provide all our team members with the training, knowledge, development and work environment that enables them to be successful. We are making significant investments in learning and development tools as well as content to support all levels of staff, from learning our products to management coaching and techniques. Please feel free to connect with us at confidential@impactradius.com if you would like to give us additional input or would have like to a conversation with our Chief People Officer.
Viewing 193 - 195 of 377 Reviews

Glassdoor has 417 impact.com reviews submitted anonymously by impact.com employees. Read employee reviews and ratings on Glassdoor to decide if impact.com is right for you.