impact.com reviews

3.6

72% would recommend to a friend

(132 total reviews)
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Dave Yovanno

85% approve of CEO

65% positive business outlook

Reviews by job title

132 reviews

Reviews about "Culture"

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2.0
May 6, 2025

Mixed Bag

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

impact.com has some strong points—solid products, impressive clients, and a company culture that appears supportive from the outside. There’s definitely potential here, and you’ll find some smart, passionate people to work with.

Cons

Unfortunately, the reality doesn’t always match the messaging. There’s a lot of talk about developing people internally, but in practice, opportunities for real growth are limited. The environment feels unstable—people are let go without clear reasons, and often without due process. One day you're working with them - next day you are not. It creates a culture of fear, where trying something new or taking initiative feels risky rather than encouraged. There’s also a sense that internal politics and favouritism play a bigger role than they should in decision-making. Even teams that should be focused on employee development are frequently the ones delivering layoffs, even in their own team. It results in a lack of psychological safety and confusion about what the business actually values or expects from its employees.

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impact.com Response
1y
Thank you for taking the time to share your feedback. We’re glad to hear you found value in our products, client base, and the talented people at impact.com—those are strengths we’re proud of. That said, we’re truly sorry to hear that your experience didn’t reflect the supportive culture we strive to create. Feedback about psychological safety, transparency, and internal mobility is incredibly important to us. We're actively working to improve communication around performance expectations, decision-making processes, and career development opportunities. Trust is essential, and we recognize that how we navigate change and manage people matters deeply. We’re committed to learning from feedback like yours and continuously evolving our culture to ensure all team members feel safe, respected, and valued.
3.0
May 3, 2025

Decent Workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly Environment Work Life Balance Culture

Cons

Lack of Communication around organizational changes.

3.0
Mar 22, 2025

Salary is an issue

Recommend
CEO approval
Business Outlook

Pros

Great people. Great culture. Okay'ish benefits. Hybrid.

Cons

Base salary is way off from market related. Bonus percentage is not great and always trying to under pay when the market is clearly saying what the salary should be.

Viewing 25 - 27 of 132 Reviews

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