nCino reviews

Ever since going public, the culture at nCino has changed drastically. Department and company meetings all focus on profits and share holders instead of employees. They've promoted or kept people in leadership who have toxic management styles like being manipulative or egotistical, and have done multiple rounds of lay offs with very poor communication. The pay at nCino is not competitive for the industry, and the opportunity for promotion in many departments is not clearly defined or exercised. Many teams are understaffed, causing people to work long hours or take on responsibilities that they shouldn't have to.

The pay was extremely below market value, and you're expected to extend your responsibilities beyond what is listed in your job description because you're meant to be a "team player" when in reality, the organization lacks focus and direction; expects you to place high priority on every project without providing sufficient explanation as to why each project is high priority. From a high level business perspective, nCino is attempting to extend its capabilities beyond the end-to-end workflow value proposition that initially gained them a strong market positioning, but there are many product gaps that make their product not a true "end-to-end" solution. Rather than address these product gaps, nCino focuses on trying to build out product capabilities that are "shiny" - and sometimes, acquire companies for those product capabilities - all the while accumulating dissatisfied clients who purchased a product thinking it'd be end-to-end when it's not, and collecting dissatisfied overworked employees who try to tell the overpaid exec team why things aren't working but have their complaints fall on deaf ears. I wouldn't be surprised if nCino tries to lick their wounds and sell to some kind of private equity firm in the near future.