ooma reviews

3.6

69% would recommend to a friend

(219 total reviews)
avatar

Eric Stang

79% approve of CEO

73% positive business outlook

ooma has an employee rating of 3.6 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ooma employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.4 stars).

Reviews by job title

219 reviews
4.0
Jun 29, 2026

Strong leadership but slow modernization and collaboration challenges

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Consistent product strategy, focused teams, leadership is focused on company and employee success, decent internal communication on companywide initiatives or updates, structured/traditional company All Hands meetings, improving stock price, solid product competitive advantages.

Cons

Lots of senior leadership has been with the company for 10-20 years. This can be great for institutional knowledge and consistency but can also create significant blindspots. Modernization of tools, systems and employee expectations can sometimes feel outdated, completely manual or slow. Investment decisions can sometimes feel pennywise but pound foolish. Collaboration between technical and product teams can feel painful.

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Super friendly and helpful staff... from HR to Operations to Leadership. Good work life balance, Opportunities for remote or hybrid work,

Cons

Benefits are very solid for a smaller company but not world class.

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Ooma actually walks the talk on culture; leadership communicates openly and the collaborative vibe is real, always working on cool new things. Work-life balance has flexibility built in when life happens, which truly matters.

Cons

Remote = flexibility. Also remote = occasional existential loneliness. Trade-offs.

Viewing 94 - 96 of 219 Reviews

Glassdoor has 243 ooma reviews submitted anonymously by ooma employees. Read employee reviews and ratings on Glassdoor to decide if ooma is right for you.