Does ooma pay their employees well?

According to anonymously submitted Glassdoor reviews, ooma employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ooma. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ooma?

69% of ooma employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ooma 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ooma?

Account Executive (20) , Sales Representative (10) , Sales (9) , Inside Sales Representative (8) , Software Engineer (8) , Outbound Sales Representative (6) , Senior Software Engineer (6) , Customer Service Representative (4) , OUTSIDE SALES (4) , Director (3) , Technical Support (3) , Account Manager (2) , Content Writer (2) , Finance (2) , Outbound Sales (2)

What are the pros of working at ooma according to real employee reviews?

"People are great and there is one particular HR person Susan who is just awesome and goes the extra mile." ((in 20 reviews)); "Ooma has a great culture." ((in 18 reviews)); "Great team, office, and infrastructure to conduct business." ((in 10 reviews)); "Benefits are good" ((in 10 reviews)); "Strong Leadership: Clear vision and guidance from management" ((in 8 reviews))

What are the cons of working at ooma according to real employee reviews?

"Micro Managers focus on number of sales calls minute by minute instead of progressive relationship selling." ((in 10 reviews)); "Low pay, for those new to sales...perhaps good for those who have only done inside sales." ((in 9 reviews)); "No Training." ((in 7 reviews)); "time = less commission) and price of unit sold (The only customers willing to switch over are those who accept the Pay" ((in 4 reviews)); "Ridiculous workload (no work life balance), very stressful environment, horrible Finance management, low salary and often give last minute deadlines." ((in 3 reviews))

What are employees saying about ooma layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ooma layoffs and their outlook for job security at ooma in 2026.

What are the top reviewed ooma locations?

Newark , Sunnyvale , Palo Alto , Boca Raton , Sacramento , Portland , San Jose , Los Angeles , Boise , Chicago , San Francisco , Sandy , Saint Louis , New York , Phoenix , Surprise , Midwest , Knoxville , Glendale , Long Beach , Modesto , Fremont , Menlo Park , Redwood City , San Leandro , San Ramon , Mountain View , Manteca , Reno , Bothell

ooma reviews

3.6

69% would recommend to a friend

(217 total reviews)

Eric Stang

79% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (217 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ooma has an employee rating of 3.6 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ooma employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.4 stars).

Reviews by job title

217 reviews

1.0

Aug 31, 2020

Terrible Product, No training, Shady Management

Account executive

Recommend

CEO approval

Business Outlook

Pros

They'll pretty much hire anybody.

Cons

They change commission mid month so you earn much less, don't pay out earned commissions when you leave the company. They use a third party called HelloTech for installations and they cancel reschedule at least 50% of the time as a result half of your sales are cancelled.

ooma Response

5y

We’re sorry to hear you feel that way. We continue to ensure employees have a positive experience at Ooma.

5.0

Jan 6, 2019

Sales

Recommend

CEO approval

Business Outlook

Pros

Huge growth potential . Expanding B2B across the USA. Great products & adding more. Excellent Customer Support.

Cons

If you are looking for a "well oiled machine" that has everything cinched up, then this is not for you. The company is like a start-up in B2B. Still refining the model, but they are constantly evolving in the right direction. I'm used to this "start-up" environment and love being a part of helping "mold" the company, but for some, it may not be for you.

2.0

Oct 11, 2018

Eh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Gas reimbursement that’s about it

Cons

No team outings/team building outside of office just a lot of maybes Heavy Micromanagement Only 3 out of 60 reps hit goal at most every month at most No leads given Newer products don’t work the way they should Changes commission structure often No presidents club High turnover No real customer service team to keep client happy Sell and move on mentality - don’t care about the customer Pushy selling style

ooma Response

7y

We appreciate your feedback on some areas where we can continue to improve the employee experience.

Viewing 10 - 12 of 217 Reviews

Jobs at ooma

Customer Account Manager (FluentStream)

Customer Support Representative

Senior Sales Engineer - AirDial

Test Technician (Temp)

Strategic Sales Director, 2600Hz

ooma

ooma reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Terrible Product, No training, Shady Management

Sales

Eh

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