Does ooma pay their employees well?

According to anonymously submitted Glassdoor reviews, ooma employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ooma. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ooma?

69% of ooma employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ooma 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ooma?

Account Executive (20) , Sales Representative (10) , Sales (9) , Inside Sales Representative (8) , Software Engineer (8) , Outbound Sales Representative (6) , Senior Software Engineer (6) , Customer Service Representative (4) , OUTSIDE SALES (4) , Director (3) , Technical Support (3) , Account Manager (2) , Content Writer (2) , Finance (2) , Outbound Sales (2)

What are the pros of working at ooma according to real employee reviews?

"People are great and there is one particular HR person Susan who is just awesome and goes the extra mile." ((in 19 reviews)); "Ooma has a great culture." ((in 16 reviews)); "Great team, office, and infrastructure to conduct business." ((in 11 reviews)); "Benefits are good" ((in 10 reviews)); "Strong Leadership: Clear vision and guidance from management" ((in 9 reviews))

What are the cons of working at ooma according to real employee reviews?

"Bad management creates a high turnover rate, they do not invest in there reps and take to long to convert to full time." ((in 10 reviews)); "Micro Managers focus on number of sales calls minute by minute instead of progressive relationship selling." ((in 9 reviews)); "Low pay, for those new to sales...perhaps good for those who have only done inside sales." ((in 9 reviews)); "No Training." ((in 6 reviews)); "time = less commission) and price of unit sold (The only customers willing to switch over are those who accept the Pay" ((in 4 reviews))

What are employees saying about ooma layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ooma layoffs and their outlook for job security at ooma in 2026.

What are the top reviewed ooma locations?

Newark , Sunnyvale , Palo Alto , Boca Raton , Sacramento , Portland , San Jose , Los Angeles , Boise , Chicago , San Francisco , Sandy , Saint Louis , New York , Phoenix , Surprise , Midwest , Knoxville , Glendale , Long Beach , Modesto , Fremont , Menlo Park , Redwood City , San Leandro , San Ramon , Mountain View , Manteca , Reno , Bothell

ooma reviews

3.6

69% would recommend to a friend

(219 total reviews)

Eric Stang

79% approve of CEO

73% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.7

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

ooma has an employee rating of 3.6 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ooma employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

219 reviews

3.0

Jul 12, 2019

Salary plus Very little commission

Account executive

Recommend

CEO approval

Business Outlook

Pros

Protected territory since it's a relatively new company.

Cons

Extensive training promises but only had 2 days of it. Then its sink or swim and you nae $20 commission per sale unless you sell 20 per month. Then you make $500 per month.

2.0

Jun 13, 2019

Be Careful, Not what they tell you.

Outbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Free Food on certain days. Lunch Room was stocked quite nice.

Cons

Rigid Sales Tactics. Over bearing methods of training. Sales Closed only landed 1 time payout, Which isn't very competitive IE : No Resale. They open you up to the idea that you could hit the floor running. The truth is they have a tactics they want you to push IE : They want you to spend alot of time on the receptionist, when its the Owner who makes a closed deal. Which goes against the fundamentals of sales.

5.0

May 24, 2019

Sales Management Continues to Make Improvements, Upgrade Comp Plan

Account executive

Recommend

CEO approval

Business Outlook

Pros

The core product is solid, management have all come from a sales background, the comp plan makes it possible to hit 6 figures with essentially an entry-level cloud services sales position. The company has set up a solid customer service platform, and along with being the top-rated VoIP provider for multiple years in a row, it makes Ooma Office an easier sell than competing telecom services. Good benefits, 401k match, stock options, and more importantly for me was the fact that they are aggressively expanding and new roles are opening up so there is a real possibility for career advancement in a hurry.

Cons

At times it feels like working for a start-up, but one without any debt. So if you don't tolerate changes in your job description well, this might not be the job for you just yet. There have been a number of changes during my tenure, but they were always for the better in my opinion.

ooma Response

7y

We are happy you are part of the Ooma family!

Viewing 145 - 147 of 219 Reviews

Jobs at ooma

Customer Account Manager (FluentStream)

Customer Support Representative

Senior Sales Engineer - AirDial

Strategic Sales Director, 2600Hz

ooma

ooma reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Salary plus Very little commission

Be Careful, Not what they tell you.

Sales Management Continues to Make Improvements, Upgrade Comp Plan

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