Let's see where do I begin...🤔
🗑Management
The management is HORRIBLE! The managers here will choose a fresh face over a good hard experienced worker. They nitpick and switch up their routines, rules, and payouts nearly every year, every visit to your store, and in every conversation. No one in management wants to own up to their mistakes and will do everything to avoid admitting to a mistake, even up changing rules and procedures to mask those mistakes. It really is sickening and super unprofessional. I have even had times when a manager would purposely ignore me (answering a question that I asked them through someone else or plain and outright skipping over my message and addressing all other messages in a group text, the list goes on 🙄). More so, there is extreme favoritism. I don't know if it is a matter or race, gender or even personality, but there is definitely preferential treatment and attention that gets passed on to those who seem to just obey, obey, obey and NOT ask any questions. Often times, i would be ignored for asking a question and then be asked why I don't "do my job". How can I if my questions about it have not been answered?! Oh yeah, you can be written up for something you were never formally taught. 😉Make sure you're careful about that if you plan on working for the company!
💸PayOut
The payout is TRASH. You'll be working harder than you should, with over 4 different systems (AT&T, Apple's Repair Site, and others) and you must be great at all of them, but STILL be paid a little more than minimum wage if you're a specialist. AND your pay could be changed year after year. Granted it did seems to be great at first but then you get to the fine print and suddenly it aint all that good.
⚖Meetings and Training
There are weekly trainings and, thanks to the current manager of the store, Punishment Meetings. These meetings were introduced when some of the staff hadn't completed their trainings and s/he decided that it would be disciplinarily acceptable to treat the staff like errant children and bring them in on Sunday to have a meeting to prove that having meeting is not necessary. 😬
I could go on and on about the small annoying things that I have witnessed there but I will politely say instead to be wary of this company. Hell, I think this store probably has less than 5 years. But if I'm wrong and it does change for the better, at least now they know how trash they were beforehand. "The trenches...😉"
☞Promotions
You can only get promoted, LITERALLY, if someone is fired or quits their job. Yeah,. I meant that.
