soona reviews

It is our goal to continue to employ crew members who are drawn to the idea of building a company that truly achieves the mission of providing quality content for all. Acknowledging the business as a “start-up” is not meant to be a cop out, but rather a setting of expectations. We are in a period of high growth. Most, if not all, large companies have been through this phase and all have relied on a level of employee flexibility and resilience to be afforded the opportunity to get it right. And, we understand that start-ups are not for everyone. Employee concerns are important to us and should be taken seriously. We apologize if you did not feel that way. It is our goal to hear out our crew members, to be honest about what is and is not possible, and to have the time and opportunity to pivot where needed while knowing that, sometimes, getting there takes time. As our crew here at soona continues to grow, our people team is committed to expanding our internal structures and policies to better support our employees and their growth. A large part of job satisfaction comes from clarity of role, performance, and goals. Communication of these aspects of a job is key, and we’ve already taken steps towards improving this clarity in the last quarter through the rollout of a new annual employee review/evaluation structure and a series of manager trainings. Feedback from our crews combined with these reviews has led to many promotions, compensation increases above the national average, and grants of stock options to all full-time employees.. We want to continue this momentum, but also realize there is still work to be done.

We regret that your experience wasn’t one that ultimately felt more positive. As a fast-growing start-up, we do have times where there are bumps in the road and the speed at which we are able to respond is not as fast as we want it to be. At the same time, we are listening to the feedback from all our crews and continuously working to improve and make positive change. The feedback we have received from our creative teams this year has led to changes – both implemented and still in process. Here are some examples. We’ve just added new creative and production leadership roles to build capacity for individual development and coaching and to continue to improve our studio layouts and setups. We’ve added another tier to our creative ladder to allow for more career growth and leadership opportunities. We’ve changed our studio standard operating procedures to improve our feedback loops so that we can respond better and faster to issues or problems. We’ve added more resources to key areas such as pre-production and production management to increase production support. We now include 6+ days of hands-on training for new full-time creative hires. soona is different from nearly any other production business in that our creatives receive salaries with full benefits including health insurance, employer sponsored 401K, up to $600 in education reimbursements and up to $6,000 in bonuses annually. It is our intention to continually listen, provide candor and context for our decisions and what we can and can not change, and to only get better at what we do for all our crews and customers.